Hi Team,
We are using LMS 4.0 with license of 100 Users. We are managing 12 devices till now. But from last two days I am trying to add a device ( i.e. 2811 router) and after adding the device in DCR (Inventry> Device Administration>Add/Import/ Manage Devices) it displays message i.e. devie added succesfully. But this added device is not displayed in Inventry> Device Administration>Add/Import/ Manage Devices.
observation :
1. In managed device list router 2811 is reflecting in Device Type Groups, but not in all devices.
2. New added device is reflecting in Known device list if we generate a report for know device ( under path Reports>Invenrty>Management Status>Known Device List).
Has anyone had faced this issue before ? Please help to resolve this issue.
Thanks
Dheeraj Gupta