Hello,
I have installed a new version of LMS 4.2 on virtual appliance (VMware 4.1) and I have an issue.
When I go the "Device Administration --> Manage Device State" I have the following error :
| Server Error |
 |
| Error |
| Error in communicating with DCR Server. For more details click here. DCR Server may be down. Please start the DCR Server and then refresh the page. |
Following the details link I have : (I did all the check written below).
DCR Server Error
The communication error may be due to the following reasons:
- The DNS resolution does not match with server assigned IP Address.
- DHCP is enabled in the server.
- The server’s original IP Address may have changed.
- CTM registry corruption has occurred due to rebooting the server without stopping the Cisco Prime Daemon Manager.
- DCR Server and related process might be down.
- The hostname change is not done by the hostnamechange.pl in LMS.
- LMS self signed certificate would have been expired.
Workaround: DNS resolvable IP Address should be same as server IP Address.
Workaround: DHCP should be disabled in the server.
Workaround: Restart Cisco Prime Daemon Manager.
Workaround: Delete the ctmregistry and ctmregistry.backup file in NMSROOT/MDC/tomcat/webapps/cwhp/WEB-INF/LIB and then restart the Cisco Prime Daemon Manager.
Workaround: Check the processes to make sure DCR Server is running, and restart it if not.
Workaround: Hostname change should be done using NMSROOT/bin/hostnamechange.pl in LMS.
Workaround: Regenerate the certificate and restart the daemon manager.
I try to reinstall LMS 4.2 with or without patches 4.2.1 and 4.2.2 I always have the same problem. The DCR server process is running.
Here the result of the show application status LMS in SSH :
S-CISCO-LAN-MS/sysadmin# show application status LMS
Process State Pi
d
******* ***** **
*
ESS Program started - No mgt msgs received 27
14
EssMonitor Running normally 29
50
EventFramework Program started - No mgt msgs received 32
95
SyslogCollector Running normally 32
96
RMEDbEngine Program started - No mgt msgs received 32
97
DfmBroker Running normally 34
24
DfmServer Running normally 36
62
DfmServer1 Running normally 36
63
FHDbEngine Program started - No mgt msgs received 36
64
EPMDbEngine Program started - No mgt msgs received 40
81
EPMServer Running normally 42
20
AdapterServer Program started - No mgt msgs received 43
20
AdapterServer1 Program started - No mgt msgs received 43
21
FHServer Running normally 43
22
INVDbEngine Program started - No mgt msgs received 43
23
PMServer Running normally 4582
IpmDbEngine Program started - No mgt msgs received 4708
UPMDbEngine Program started - No mgt msgs received 4840
UPMDbMonitor Running normally 4949
ANIDbEngine Program started - No mgt msgs received 4953
MACUHIC Running normally 4990
UTLITE Running normally 4991
CmfDbEngine Program started - No mgt msgs received 4992
CmfDbMonitor Running normally 5104
DFMLogServer Program started - No mgt msgs received 5106
DFMCTMStartup Administrator has shut down this server 0
FHPurgeTask Never started 0
DFMMultiProcLogger Program started - No mgt msgs received 5108
CSDiscovery Never started 0
DCRDevicePoll Never started 0
CSRegistryServer Running normally 5109
Tomcat Program started - No mgt msgs received 5110
TomcatMonitor Running normally 5206
Apache Running normally 5567
DCRServer Running normally 5580
CMFOGSServer Program started - No mgt msgs received 5641
TISServer Program started - No mgt msgs received 5642
DFMOGSServer Program started - No mgt msgs received 5757
NOSServer Running normally 5795
PTMServer Running normally 5796
InventoryCollector Running normally 5797
Interactor Program started - No mgt msgs received 5885
InventoryCollector1 Program started - No mgt msgs received 5886
Interactor1 Program started - No mgt msgs received 6116
UPMProcess Running normally 6117
WlseUHIC Running normally 6118
UTManager Running normally 6119
VNMServer Program started - No mgt msgs received 6120
EssentialsDM Running normally 6121
ICServer Running normally 6310
EnergyWise Running normally 6581
ConfigMgmtServer Running normally 6582
PMCOGSServer Program started - No mgt msgs received 6583
ConfigUtilityService Running normally 6584
CAAMServer Running normally 6585
IPMOGSServer Program started - No mgt msgs received 6586
TopoServer Program started - No mgt msgs received 6587
LicenseServer Program started - No mgt msgs received 6588
FDRewinder Never started 0
NameServer Program started - No mgt msgs received 6591
NameServiceMonitor Program started - No mgt msgs received 6792
EDS Running normally 6870
ANIServer Running with busy flag set 7224
UTMajorAcquisition Never started 0
EDS-GCF Running normally 7257
jrm Running normally 7258
DataPurge Administrator has shut down this server 0
IPMProcess Program started - No mgt msgs received 7535
CTMJrmServer Administrator has shut down this server 0
SyslogAnalyzer Never started 0
ChangeAudit Never started 0
diskWatcher Running normally 8381
I run out of ideas...
Regards,
Abel
