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602
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LMS problem

newone111
Level 1
Level 1

we use LMS cisco work in my work to monitor our devices but suddenly it appear for me (processes up process are down) and on monitor screen Device Availability , CPU Utilization Summary Chart, TOP-N Memory Utilization is off so how can i make this process up again best regards

 
2 Replies 2

Marvin Rhoads
Hall of Fame
Hall of Fame

LMS uses a daemon manager to manage all it's various processes - there are quite a few.

To restart them, it's generally easiest and most orderly to restart the entire set. Depending on whether your LMS is running on a Windows server or on a soft appliance (Linux shell in a VM), the syntax is as follows:

Windows:

net stop crmdmgtd

net start crmdmgtd

Soft appliance

application stop lms

application start lms

In both cases it's run from the command line on the server itself - Windows command prompt on the server destkop or ssh into soft appliance.

 

(By the way you should recategorize your question to the Network Infrastructure - Network Management forum using the button on the top right widget. I only happened to notice it as it was highlighted on the CSC home page.)

Thank you Mr.marvin for your answer and notes actually i tried to transfer my question to network infrastructure- network management section but i faced problem .... 

Anyway  i tried those  command today on the server but still same problem ( The process still Down )  !! 

I hope if you have any other ideas about this problem and if you need any details or files i can send it to you

Thank you again .