The message is:
Install Device Fault Manager 2.0.3 before updating to Device Fault Manager 2.0.6....
This message appears after extracting files and stopping WMI.
See the log:
Setup log file on this date 10-20-2006
...
INFO: checking CMDLINE % "REMOVE"
INFO: action action_uninstall skipped
INFO: action dfnmsverchange, begins at 17:27:41
INFO: action setupInstall, begins at 17:27:41
MAIN: SetupInstall START at 17:27:41
INFO: running installation of CiscoWorks LMS 2.6 Update
Normal mode installation, TAGS=cdone, cvw1, rme, cm, dfm, dfmnms, rsac
INFO-OVERRIDE: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\CW2K.install file not found, normal installation mode
INFO: action AppInit, begins at 17:29:19
INFO: action CheckOS, begins at 17:29:19
------------ OS information -------------
OS : 5.0
Build: 2195
Service Pack: 3
NT type: ServerNT
Suite Mask: 0x110
...
Info: running in console session.
INFO: action initScreen, begins at 17:29:19
INFO: Screen title is: Installing CiscoWorks LMS 2.6 Update
...
QUESTION:Windows Management Instrumentation (WMI) is running
The setup program has detected Windows Management Instrumentation (WMI) services running.
This will lock some CiscoWorks processes and may abort installation abruptly.
To avoid this, installation will stop and start the WMI services.
Do you want to proceed?
Click Yes to proceed with this installation.
Click No to exit installation.
USER ANSWER: YES
INFO: action checkRequiredInstall, begins at 17:29:26
INFO: action Check_CS_SPInstall, begins at 17:29:26
INFO: action checkOptionalInstall, begins at 17:29:26
INFO: action CheckForIIS, begins at 17:29:26
W3SVC is not installed
INFO: action runInitHooks, begins at 17:29:26
Executing INIT hooks
INFO: action initStandardDialogs, begins at 17:29:26
INFO: answer file is not specified
INFO: NMSROOT already set to c:\LMS
INFO: action initDynChoice, begins at 17:29:26
INFO: comparing the version of installed package cdone (3.0.4) to 3.0.3
INFO: comparing the version of installed package cdone (3.0.4) to 3.0.5
INFO: comparing the version of installed package cvw1 (6.1.4) to 6.1.2
INFO: comparing the version of installed package cvw1 (6.1.4) to 6.1.5
INFO: comparing the version of installed package rme (4.0.4) to 4.0.3
INFO: comparing the version of installed package rme (4.0.4) to 4.0.5
INFO: comparing the version of installed package cm (4.0.5) to 4.0.3
INFO: comparing the version of installed package cm (4.0.5) to 4.0.6
INFO: comparing the version of installed package dfm (1.2.3) to 2.0.3
INFO: package dfmnms has not been installed before
INFO: package dfmnms has not been installed before
INFO: package rsac has not been installed before
INFO: package rsac has not been installed before
MESSAGE
Install Device Fault Manager 2.0.3 before updating to Device Fault Manager 2.0.6.
See the ReadMe and the Installation Guide for details.
INFO: action action_endInstall, begins at 17:29:43
MAIN: CleanUpInstall START at 17:29:43
INFO: finishing installation, ABORT_FLAG is set
...
You're right about DFM. On this platform, I installed a DFM package in LMS 2.2 that I desinstalled after a while. And this platform has been migrated from LMS 2.2 to LMS2.5.1.
Now, DFM does not appear in the installed products of Software Update, but I saw dfm directories in the application.
Do you know a method to bypass this error without reinstalling completely the platform ?
And I have a last question. I don't see Campus Manager 4.0.6 on the TAC, but a 4.0.7.
Does it replace 4.0.6 ?
And what is the order to install LMS2.6 and CM 4.0.7 ?
Thank in advance for your help.
Patrice.
