02-22-2010 09:34 AM
I recently installed lms3.2 to a newly installed cisco network. When I run device discovery, all my cisco devices are displayed as unreachable. What could be causing this issue?
Thanks in advance
02-22-2010 09:42 AM
Make sure you have configured the correct SNMP credentials within Discovery Settings. If you are using a mix of SNMPv3 and v3c/v1, make sure you have configured fallback (if appropriate). Check the devices' configurations, and make sure the LMS server is allowed to poll the devices with SNMP.
02-22-2010 10:04 AM
Thanks for the reply,
I checked the snmp credentials and they match on both the lms platform and the switches. I could view and configure any devices in the chassis view.
Okay, I re-discovered my core router successfully, and the device as been added to RME devices. But, sys inventory polling and collection jobs are failing, what could cause this issue?
Rod
02-22-2010 10:05 AM
Post the IC_Server.log.
02-22-2010 10:09 AM
Where do I find the log files?
02-22-2010 10:11 AM
NMSROOT/log where NMSROOT is the path into which LMS was installed.
02-22-2010 10:19 AM
I can't find that directory, could I find it through the portal?
02-22-2010 10:21 AM
Quick question: Is there a way to input an ip address range in the snmpv3 target text box under device discovery?
02-22-2010 12:49 PM
Yes, you can put wildcards or ranges in the Target field for SNMP settings. See the context-sensitive online help when adding a new target for the syntax.
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