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LMS4: cant login after restore

STEFFEN NEUSER
Level 4
Level 4

Hello,

After an OS-Crash, we restored an LMS4-backup to a fresh installed Win2008/R2 and LMS4 on new server with same IP, name, doamin, OS, SP.

But after login, we get into an error page: „HTTP Status 404"

The restorelog confirms that old and new hostname is the same, all VLANs, Subnets and devices are shown as imported in the log and lastline shows I would count as an success state:

[Fri May 13 12:20:42 2011] <Restore completed at 2011/05/13 12:20:42>

all LMS services are up and running, pdshow shows everything is running, except of:

      Process= CSDiscovery

      State  = Never started

What can we do? Thx in advance for help.

Steffen

2 Replies 2

STEFFEN NEUSER
Level 4
Level 4

The error detail is:

"The requested resource () is not available

Apache Tomcat / 5.5.29"

The new installation is at C: und not at D: as the installation before. Could this also be a reason?

Did some investigations after got remote access to this installaion:

pdexec CSDiscovery => successful

MDF\Apache\log\error.log=>

RSA server certificate CommonName (CN) `RNTS-LMS-01.roland-domaene.intra' does NOT match server name!?

attached is the complete zipped Apache\log-dir

But it is the same name or does LMS need the CN case sensitive?

C:\Program Files (x86)\CSCOpx\MDC\Apache>set

COMPUTERNAME=RNTS-LMS-01

SM_BROKER=RNTS-LMS-01:9002

USERDNSDOMAIN=ROLAND-DOMAENE.INTRA

USERDOMAIN=ROLAND-DOMAENE

C:\Program Files (x86)\CSCOpx\MDC\Apache>nslookup 10.0.0.246

Name:   rnts-lms-01.roland-domaene.intra

Address: 10.0.0.246

C:\Program Files (x86)\CSCOpx\MDC\Apache>nslookup rnts-lms-01

Name:   rnts-lms-01.roland-domaene.intra

Address: 10.0.0.246

C:\Program Files (x86)\CSCOpx>"C:\Program Files (x86)\CSCOpx\MDC\Apache\bin\Apache.exe" -t -D DUMP_VHOSTS

VirtualHost configuration:

wildcard NameVirtualHosts and _default_ servers:

_default_:1741         10.0.0.246 (C:/Program Files (x86)/CSCOpx/MDC/Apache/conf/httpd.conf:1077)

_default_:443         10.0.0.246 (C:/Program Files (x86)/CSCOpx/MDC/Apache/conf/httpd.conf:1112)

Syntax OK

C:\Program Files (x86)\CSCOpx\MDC\Apache>perl ConfigSSL.pl -disable

SSL is already disabled

C:\Program Files (x86)\CSCOpx\MDC\Apache>perl ConfigSSL.pl -enable

SSL is enabled. Restart Daemon Manager to reflect the changes.

After reboot the problem still exists with same error message,

Tried all kinds of possible logins:

http://:1741,https://:, http://:1741, https://:

Have no idea what I can do to get into the Web-Interface. Need Help

The restored installation is working in the backend, because its sending emails about jobs and faults as before.