LMS4 user tracking dynamic update switch configuration

[jedavis]

So there is a tool that is supposed to configure switches to send mac notification traps:

Admin => Collection Settings => User Tracking => Device Trap Configuration

When I try this on a 3560, 3560X, 2960S or 2960X stack I receive the following message:

Command Not Found - Device trap configuration commands are not found for device(s) <ip address>

I was able to get it to run on a 3550-12G, though it didn't quite get the configuration command right.

Is this tool defunct?

Thanks,

-Jeff

[Vinod Arya]

What exact LMS version are you using?

As you said the configuration wasn't right and had incorrect commands on 3550-12G, what was it? Please share the commands configured on it.

You can verify which command LMS should ideally use, from this document :

    List of Commands to Enable MAC Notification Traps on Devices

You can check the file MACCommands.XML from NMSROOT/campus/etc/cwsi/ from where LMS picks the MAC commands.

You can share this file and also check yourself if it has the correct commands as per the device sysObjectID.

If the device and its sysObjectID has missing entry, it may have the error coming as null. 
 

-Thanks

Vinod