I am using Prime LMS 4.2 automated action to run a script sending out messages to SMS.
But the content of message is IP address not hostname.
Is there any option that I can change the IP address to hostname?
I have check the "hosts" file, there is a IP/hostname mapping.
But seems it's not enough.
I am sure you are getting syslogs from your device with the IP Address ONLY.
check the syslog.log first.
To achieve your goal , you can follow the below steps:
- To configure that: * CiscoWorks side (windows Server ):
1.Go to Registry (regedit)
3.Change CrmDnsResolution=1(default is 0).
4.Restart crmlog service.
net stop crmlog
net start crmlog
* Device side:
logging origin-id hostname That will specifies that the hostname will be used as the message origin identifier
Hope it will help
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Thanks for your reply. I have followed your instructions.
But after I done that, the syslog stops unexpectedly.
The crmlog service is running but the syslog report is empty.
Did I do anything wrong?
-Share the screen shot of the registry showing the changes you have done .
-share the screen shot of ::Admin > Collection Settings > Syslog > Syslog Collector Status,
-follow the below steps:
then check the syslog.log
Kindly resolve the thread
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