message You do not have the roles required to access this portlet. lms 3.0

[emploihemza1]

hi

i am new on lms3.0, i have an problem ,when  i log as an administrator i have this message  "message You do not have the roles required to access this portlet" in all portlets heading 

i have no idea how can i proced 

please any suggestion 

tha

nks 

[AFROJ AHMAD]

Hi Nks,

you sure you are using 3.0 ? or it is LMS 4.0 ?

Which authentication are you using TACACS+ or AAA ? Are you integrated with ACS.

 LMS 4.0 no longer integrates with ACS the way that LMS 3.x did.  You can still use ACS for authentication in LMS 4.0, but for authorization, each user must have a local account in LMS, and the roles will be assigned using LMS 4.0's new RBAC. 

Users are defined under Admin > System > User Management > Local User Setup, and roles are defined under Admin > System > User Management > Role Management Setup.     By default, if a user does not have an account in LMS, they will receive the Help Desk role (which explains why you may not see the portlets you expect).

create the same user in LMS and then try it..

Thanks-

Afroz

***Ratings Encourages Contributors ****

[emploihemza1]

hi AFROJ AHMAD

thank u for the answering,

i am using LMS 3.0, i am began working on it deployed, i have enough information about it, i trying to understand it, about the authentication i do not know which one am i using.

--how can i know which authentication i am using ?

-- i have also an DCRserver connexion problem

-- about a logging pb, before yesterday i logged in normally without any message, but suddenly  i had this message  yesterday i do not know why ?

-- the last pb is which files can i delete to make some free space, i have a low space message ?

thank  u a lot 

[emploihemza1]

hi 

the fist pb is resolved, and i started the DCRserver but i still have the same pb of connection to DCRserver, finally i find that CMfDbMonitor not started also, but when i tried to start it i have the error

HTTP Status 500 -

---

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: Servlet execution threw an exception

root cause

java.lang.OutOfMemoryError: unable to create new native thread
	java.lang.Thread.start0(Native Method)
	java.lang.Thread.start(Thread.java:574)
	com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:836)
	com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1030)
	com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1057)
	com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1041)
	sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:402)
	sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:170)
	sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:861)
	com.sun.net.ssl.internal.www.protocol.https.HttpsURLConnectionOldImpl.getOutputStream(HttpsURLConnectionOldImpl.java:200)
	com.cisco.nm.xms.ctm.client.CTMCall.performBinaryRPC(CTMCall.java:739)
	com.cisco.nm.xms.ctm.client.CTMCall.performRPC(CTMCall.java:653)
	com.cisco.nm.xms.ctm.client.CTMCall.invoke(CTMCall.java:372)
	com.cisco.nm.xms.ctm.client.CTMCall.setMethodAndInvoke(CTMCall.java:412)
	com.cisco.nm.dcr.DCRProxy.invokeViaCSTM(Unknown Source)
	com.cisco.nm.dcr.DCRProxy.isRunning(Unknown Source)
	com.cisco.nm.dcr.uii.application.DCRApplication.isLocalDCRServerRunning(Unknown Source)
	com.cisco.nm.dcr.uii.action.DCRAreaBarAction.perform(Unknown Source)
	org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)
	org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
	org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

note The full stack trace of the root cause is available in the Apache Tomcat/5.5.17 logs.

i have no idea how can i proced 

  please any one had the same pb 

thank u 

[AFROJ AHMAD]

Try to regenerate the SSL certificate  ::

To generate a new certificate in LMS

1. Stop the daemon Manager

a. Windows: net stop crmdmgtd

b. Solaris: /etc/init.d/dmgtd stop

1. Remove the following certificate files from (NMSROOT/MDC/Apache/conf/ssl)

a. server.crt

b. server.key

c. server.pk8

d. server.csr


2. Disable SSL: D:\Program Files\CSCOpx\bin>perl "D:\Program Files\CSCOpx\MDC\Apache\ConfigSSL.pl" -disable

3. Enable SSL to generate certificate: D:\Program Files\CSCOpx\bin>perl "D:\Program Files\CSCOpx\MDC\Apache\ConfigSSL.pl" -enable

4. Start Daemon Manager(net start crmdmgtd)

from GUI::

http://www.cisco.com/c/en/us/td/docs/net_mgmt/ciscoworks_lan_management_solution/4-1/user/guide/admin/admin/security.html#wp1135038

Thanks-

Afroz

***Ratings Encourages Contributors ****

[emploihemza1]

hi AFROJ AHMAD

thank u again 

i could not try ur suggestion, now i can not connect to the lms interface at all 

i have not any idea how can i start the troublshooting 

can u suggest me again 

thank u