I'm currently running Prime Infrastructure 3.2. I've seen several devices where there is no performance data (CPU,Memory,etc). The device is successfully being managed by Prime and in some cases, also has an archived config. Given this, I see no reason why these devices would not have any performance data. These devices have also been in Prime for several plus weeks. Any ideas? Thanks.
What devices ? can you post some configuration from Devices config ( SNMP)
Most of the devices that I've noticed that don't have performance data are 'Connected Grid 10-port Ethernet Switch Module Interface Card'. I swear in the past I've seen some that have this data, but I'm currently not finding any that do. I'm not sure if there's an easy way to search this.
For the majority of our devices, the SNMP configuration should look like the below.
snmp-server community XXX RO ro snmp-server community XXX RW rw snmp-server location XXX snmp-server ip dscp 16 snmp-server contact XXX snmp-server chassis-id XXX snmp-server system-shutdown snmp-server enable traps tty snmp-server enable traps ipsla snmp ifmib ifindex persist
Do you have a monitoring profile configured? Is it applied to those devices? Are the devices configured to accumulate the stats? For the basics the devices probably don't need a configuration but for other metrics you might.
I think you're on the correct path. It appears by default, PI retrieves this data for Routers and Switches/Hubs. It doesn't look like the default policy will pull this information from Interface Modules.
I'm not sure how to edit this and the document I found online is different than what I'm seeing. Here's the link
Here's what I'm seeing. I'm currently at Monitor / Monitoring Tools / Monitoring Policies / My Policies. There's an 'Automonitoring - Device Health' policy that is only configured for Routers and Switches/Hubs.
When I select the policy and choose 'Edit', it takes me to 'Automonitoring', which I don't see how I can change the groups assigned to this policy from here.
I'm not sure what I'm doing wrong here. Thanks.