Not showing correct icon 3850&3560 CW3.2 Topology

[shahulhameed]

Dear Friends

Recently I format the Cisco Works server due to crashed. The CW 3.2 which my customer have license installed in that formatted server.( Customer purchased PI so that they don't want to buy latest LMS). In this Network they have two changes the new Access Switches model C-3850 have been added with stack. Some location they have installed old 3560 switches. My issues are

01. First SNMP V 3 has configured all the devices. But device discovery failed nothing discovered.

02. After configured SNMP V2 all devices found with reachable status but no end hosts and IP phone = 0

03. In topology view except 6509  devices all are showing with ? mark. I couldn't do Cisco View and other functions.

Please advise how can I get all end hosts ? How can I see correct icon in topology view?

SNMP Configuration

snmp-server view lms32show iso included
snmp-server group lms322015 v3 priv read bmwview write bmwview
snmp-server user super lms322015 v3 auth md5 #@LMS2015 priv des 2015lms32
snmp-server community roSnmP2015 ro
snmp-server community RwsNMp2015 rw
snmp-server host 192.168.10.5 version 3 priv super
snmp-server host 192.168.10.12 version 3 priv super
snmp-server host 192.168.10.35 version 3 priv super
snmp-server group lms322015 v3 auth
snmp-server host 192.168.10.5 informs v3
snmp-server host 192.168.10.35 informs v3

snmp-server host 192.168.10.5 traps version 3 priv super
snmp-server enable traps auth-framework
snmp-server enable traps config
snmp-server enable traps config-copy
snmp-server enable traps cpu
snmp-server enable traps errdisable
snmp-server enable traps module
snmp-server enable traps module-auto-shutdown
snmp-server enable traps syslog
snmp-server inform
snmp-server location T-DC-CO
snmp-server source-interface informs loopback 0
snmp-server source-interface traps loopback 0
snmp-server trap link switchover
snmp-server trap link ietf
snmp-server trap-source loopback 0
snmp-server contact Munna

[AFROJ AHMAD]

Hi ,

whether you use SNMP v2 or SNMP v3  , please make sure the credentials are correct.

you can run a "device credential verification job" to verify the credentials .

once that is correct , you should see the inventory collection successful ,also the topology should also work fine

Thanks-

Afroz

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[shahulhameed]

Hi Afroj

I am using SNMP V3 if its failed use V2. When I check DCR verification the SNMP V2 show ok. I have attached the sample out put.

Please advise.

Thanks and Regards,

Shahul Hameed.

[shahulhameed]

Hi Afroz

I am using SNMP V2 only now. DCR reports says OK. But all devices are unreachable and end hosts not found.

Please advice.

Thanks and Regards,

Shahul Hameed.