Open LMS Session from client host

[learnsec]

Dear all,

i have a LMS application installed on a server X, the campus manager version is 3.2.

the application version is pretty old, but it is just working fine.

LMS is opening normally from the server itself.

My problem is that if i try to open Campus Manager/Topology services from a host different than the server itself a java screen opens mentioning trying to connect to ani server, and it just freeze and do not proceed. if i reopen from the server itself it works fine.

the server and the client host are on the same vlan, so no network access limitation exists.

Note: When i open the http request on LMS server from the client side, i authenticate and enter to the app normally but if i try to open the topology services or path analysis it do not proceed.

While checking the logs i found that it is like denying the Client Host name or IP Address.

please find log attached.

[AFROJ AHMAD]

Hi ,

Make a entry of your cisco works server name and Ip address in the below location on your client Machine :

C:\WINDOWS\system32\drivers\etc\hosts

x.x.x.x.    servername

I hope this will help !!!

Thanks--

Afroj

[learnsec]

Thank you Afroj,

but i already did so and i am accessing the application based on the name i entered in the host file, but same issue no success.

i can authenticate and go in but i can't open Topology services.

Does the statement mentioned in the log file indicates that i have to identify in somewhere in the LMS app the IP Address of the client hosts which are allowed to access the LMS app?

[Mon Mar 14 11:24:02 2011] [error] [client CLIENTHOSTIP] client denied by server configuration: c:/program files/cscopx/htdocs/favicon.ico
[Mon Mar 14 11:24:52 2011] [error] access to /favicon.ico failed for CLIENTHOSTNAME, reason:

INFO: SessionId is null

[Mon Mar 14 11:24:52 2011] [error] access to /favicon.ico failed for CLIENTHOSTNAME, reason:

AllowDeny: Denying uri because sessionid is not valid! :

regards,

[AFROJ AHMAD]

Hi 
Kindly enable debugs for topology :
1. Go to Campus Manager -> Admin -> Debugging options -> Data Collection.
2. Select Enable debug and click on the select button. From the list shown,
select topo and click on OK.
3. Change the log file name to some other name, say ani_debug.log
4. Now go to Campus Manager -> Admin -> Debugging Options -> Topology
5. Select Debug and click Apply.
6. Run a new Data collection , then try to launch topology 
7. Send me /NMSROOT/CSCOpx/logs/ani_debug.log from server and java console messages(by enabling the debugs in the java control panel) from client machine.

Also share the output of :
NSLOOKUP of the ciscoworks server Name and Ip address

Thanks--
Afroj

[learnsec]

Dear Afroj,
Concerning the above mentioned debug steps; i don't find the option in the sequence on my server.

Point 1)      I can find LMSHomeScreen --> ServerConfiguration --> Setup --> ANI ServerAdmin --> DebuggingOptions
Point 2) & 3) I Select "Enable tracing on the selected modules". From the drop down list i check the "Trace enable" check box for the Module "topo".
       On the same page down, i check the "Record trace messages in log file", i enter the name and the path for the log file, C:\ANI_Debug
       And i press  apply,

Point 4) & 5) From here i am not able to continue, there is no button to start debug nor under LMSHomeScreen --> ServerConfiguration --> Setup --> ANI Server        Admin --> Debugging Options nor  under LMSHomeScreen --> Campus Manager --> Topology Services
  There no path Campus Manager --> Admin

Point 6) How to run a new data collection?!
Point 7) if i enable "debugging" of java from control panel and i select to "show" java console, how to view Java Logs?

Thank you for your help