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Phase 2 IPSec negotiation failed

gpw1002050299
Level 1
Level 1

I cannot establish a site-to-site tunnel between 2 locations.....both have the same comcast business gateway and both have an RV180. One kicks out below messages 

Fri Oct 16 15:37:18 2015 (GMT -0500): [SCRouter] [IKE] INFO:  Responding to new phase 2 negotiation: 96.89.xxx.xxx[0]<=>50.251.xxx.xxx[0]
Fri Oct 16 15:37:18 2015 (GMT -0500): [SCRouter] [IKE] ERROR:  Failed to get IPsec SA configuration for: 192.168.xxx.0/24<->192.168.xxx.0/24 from 50.251.162.173/32[62465]
Fri Oct 16 15:37:20 2015 (GMT -0500): [SCRouter] [IKE] INFO:  Sending Informational Exchange: notify payload[10637]
Fri Oct 16 15:37:23 2015 (GMT -0500): [SCRouter] [IKE] INFO:  Sending Informational Exchange: notify payload[10381]
Fri Oct 16 15:37:25 2015 (GMT -0500): [SCRouter] [IKE] INFO:  Sending Informational Exchange: notify payload[10637]

The other kicks out these and times out....

Fri Oct 16 15:39:52 2015 (GMT -0500): [RouterGallery] [IKE] INFO:  Configuration found for 96.89.xxx.xxx.
Fri Oct 16 15:39:52 2015 (GMT -0500): [RouterGallery] [IKE] INFO:  Configuration found for 96.89.xxx.xxx.
Fri Oct 16 15:39:52 2015 (GMT -0500): [RouterGallery] [IKE] INFO:  Initiating new phase 2 negotiation: 50.251.xxx.xxx[500]<=>96.89.xxx.xxx[0]
Fri Oct 16 15:39:57 2015 (GMT -0500): [RouterGallery] [IKE] INFO:  Sending Informational Exchange: notify payload[10637]
Fri Oct 16 15:39:57 2015 (GMT -0500): [RouterGallery] [IKE] INFO:  Sending Informational Exchange: notify payload[10381]

 

Any hint to what the problem might be ??

1 Reply 1

Martin Hruby
Level 1
Level 1

Hello

It seems that the first router receives a request for IPSec Phase 2 negotiation but cannot find any entry for the peer in local configuration. He then sends an IKE Informational message to the second router and resets the negotiation. I would check if the peers are configured with correct IP addresses and masks, also that you have the correct IKE mode on both sides, plus the standard stuff (DH group, PFS, session attributes and encryption domain must be identical so that when a peer sends you a Phase 2 proposal you find an exact match for it in your configuration).

Best regards,
Martin