08-21-2015 01:19 AM
We have Appliance Backups (full backups) for a Cisco Prime 1.4.0.45 installation .
The hardware was replaced and the Cisco Prime operating system was re-installed from DVD. However when trying to restore the Appliance Backup, the following error occurs:
ncs/admin# restore ncs_appliance_backup-150729-1900.tar.gpg repository myrepo
Restore will perform a reboot to successfully complete. Continue? (yes/no) [yes] ? yes
Initiating restore. Please wait...
Stage 1 of 9: Transferring backup file ...
-- complete.
Stage 2 of 9: Decrypting backup file ...
-- complete.
Stage 3 of 9: Unpacking backup file ...
-- complete.
Backup file is an Appliance backup. Please use application backup using the following command:
backup <backup file name> repository <repository name> application NCS
% Application restore failed
There are no Application Backups. The only backups are the Appliance Backups. Is there a trick to restoring the appliance from an Appliance Backup? I would be surprised if Cisco provides a backup method that cannot be restored! Why provide it in the first place :)
I have decrypted one of the Appliance Backups and it contains a TAR. Within the TAR is the directory backup/NCS containing WCS.zip and SignFile. Can I turn this into an Application Backup? Or is there a procedure for extracting and restoring the database?
09-24-2015 09:35 AM
I've run into this as well. You need to use the same command with "application NCS" at the end.
12-15-2015 07:37 AM
@Nathanhand,
How you resolved this problem? Were you able to restore appliance backup.
12-15-2015 01:57 PM
No, the appliance backup could not be restored. A Cisco engineer was similarly stumped, his only advice being we should have used an Application Backup. The backups were setup by a previous Cisco engineer who advised we should use Appliance Backups. Obviously never tried to restore a backup before leaving. The Appliance Backups were all worthless.
Very disappointed with the outcome.
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