cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
492
Views
0
Helpful
3
Replies
Highlighted
Beginner

Prime Infrastructure 1.3 new install web password fails

I just installed Prime Infrastructure v1.3 twice in our lab and the CLI access works but the web gui password does not. I know the CLI password is not the same as the web password so changing it there won't help. Where can I find this in the shell? What steps can I take to resolve this issue? Is there a troubleshooting guide that covers this?

Thanks, Karl

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Cisco Employee

So you can login to the CLI using the admin login credentials?

So you can't login to the WebUI using the root login credentials?

If this is the case, try, from the CLI running ncs password root password

View solution in original post

3 REPLIES 3
Highlighted
Cisco Employee

So you can login to the CLI using the admin login credentials?

So you can't login to the WebUI using the root login credentials?

If this is the case, try, from the CLI running ncs password root password

View solution in original post

Highlighted

Hey Rob, You are correct about logging into the CLI but not the WebUI with the root login credentials. I ran the above command and it appeared to work so thanks!

Highlighted

cool beans!!!

Content for Community-Ad