Good morning,
We have recently updated to Prime Infrastructure 3.3.1 and I'm now having some issues getting to /webacs/api/v3/data/InventoryDetails .
What I'm getting:
function windowTitle()
{
var productName = 'Prime Infrastructure';
if(productName=="Prime Infrastructure"){
parent.document.title ="Access is denied to "+"Prime Infrastructure";
}else if(productName=="Evolved Programmable Network Manager"){
parent.document.title ="Access is denied to"+"EPN Manager";
}
}
What I've tried:
- We are using TACACS+ for authentication/authorization. After the Upgrade, in usual fashion, we updated all the TACACS+ tasks. I have confirmed that my user group is being handed both NBIWritePrivilege and NBIReadPrivilege:
- I've tried v1 and v3 of this resource
- I am able to GET /data/Devices
- I've had other users try to GET data/InventoryDetails and they are all getting the same message. I have confirmed they are getting NBIReadPrivilege and NBIWritePrivilege.
Does anyone have anything I can try or have some insight on this error?
Thanks!
Of course!
Thanks for the quick response.
I'm using Postman for testing, and the only thing I'm sending is my Basic Auth header .
Here's a screenshot of the v3 documentation from the server. It stated that no changes were made in v2. Again, i've tried all three versions using the Resource URL from this documentation page
Headers:
Raw Output:
Request URL: https://<prime>/webacs/api/v3/data/InventoryDetails
I'm also getting a 403 Forbidden with this.
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<link rel="stylesheet" href="/webacs/styles/wcs.css" type="text/css">
<script type="text/javascript">
function windowTitle()
{
var productName = 'Prime Infrastructure';
if(productName=="Prime Infrastructure"){
parent.document.title ="Access is denied to "+"Prime Infrastructure";
}else if(productName=="Evolved Programmable Network Manager"){
parent.document.title ="Access is denied to"+"EPN Manager";
}
}
</script>
</head>
<body onload="windowTitle();" class="popup" text="#000000" leftmargin="0" topmargin="0" marginwidth="0" marginheight="0">
<table width="100%" height="62" border="0" cellspacing="0" cellpadding="0">
<tr>
<td height="62" width="180"> </td>
<td valign="bottom" style="background-color:#ffffff;>
<div class="mainMenu">
<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td height="43" valign="bottom">
</td>
</tr>
<tr>
<td bgcolor="FFFFFF" height="19"> </td>
</tr>
</table>
</div>
</td>
</tr>
<tr>
<td valign="top">
<div class="navBar"> </div>
</td>
<td valign="top">
<div class="content">
<table>
<tr>
<td class="pageTitleProp">
Access is denied to
Prime Infrastructure.
<br>Please contact the network administrator</br>
</td>
</tr>
</table>
</div>
</td>
</tr>
</table>
<div class="alarms"> </div>
</body>
</html>
Working response:
URL: https://<prime>/webacs/api/v3/data/Devices
