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Password recovery on Cisco 1941 - Command authorization failed

D@1984
Level 1
Level 1

I got a 1941 router and trying to do a password recovery.  I recycle the router and do a CTRL-Break on it, then I do a confreg 0x2142
Next, I do ENABLE
From there, I'm at the Privleged Mode and should be able to do copy start run and configure terminal, so I can clear out the enable password.  This is what happens.


R1#conf t
%authorization failed.

I tried other command but got the same message. any idea?

2 Replies 2

Javier Morales
Level 1
Level 1

This means that your startup config includes AAA configuration which requires to authorize the user before make changes.  The router may be have a tacacs or radius configured to centralize the user authentication.

 

The fastest way is get a copy of the startup configuration to your computer and manually remove any AAA reference.

Then copy/paste the configuration commands to the router.

Remember to enable the interfaces "no sh" and change the passwords on the configuration file.

Leo Laohoo
Hall of Fame
Hall of Fame
After rebooting with 0x2142, post the complete output to the command "sh version".