Prime Infrastructure 3.4 with Meraki

[User24571]

Hi!

Could you tell me, why Prime server does not recognize Meraki devices (supported devices)??

I have a new Prime 3.4 server but I see only MX400-HW..

I'm  installed MIBs for Meraki..

Any ideas?

[Francesco Molino]

Hi,

I'll try to answer. I don't have too much experience in integration between Prime and Meraki.
Did you follow the doc: https://documentation.meraki.com/zGeneral_Administration/Other_Topics/Cisco_Prime_Infrastructure_Integration_Guide_for_Cisco_Meraki
Based on the compatibility matrix, you should have more devices:
https://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/prime/infrastructure/3-4/supported/devices/PI34-Supported-Device-List.xlsx

[User24571]

Hi,

Thank you for your reply.

Yes, I saw this documents. According to them, Prime 3.4 server should properly recognize my devices..

[Francesco Molino]

There's no much docs on this. If you followed the doc and uploaded all updated device packs then I would recommend opening a TAC case.

[niryadav]

Hi,

I have encountered a similar issue in Prime Infrastructure 3.4 version where some of the supported Meraki switches where showing "Third-party Devices" for one of the customer environment.

I have filed a defect CSCvm01298 to address the issue.

Hope it helps

Regards,

TAC