Prime LMS 4.2.1 Netconfig and Template TFTP/SSH issue

[gary.pope]

I have cisco Prime 4.2.1 installed and am trying to deploy templates and Adhoc Netconfigs. The jobs are failing with the following message:

Command(s) failed on the device TFTP: Failed on the device. SSH: Failed to establish SSH connection to 10.104.114.231 - Cause: Authentication failed on device 3 times.

If I deploy a Netconfig Task, say just adding a Syslog Server to the same switch it succeeds, no problem.

I am using Cisco ACS 5.2 - TACACS and have configured the tacacspromtps.ini file for the username and password prompt. I can log onto the switch with the Prime Account no problem using Telnet. SSH has not been configured on the switch. I can't find where the protocols for connecting to devices are configured within Prime LMS?        

[handoko wiyanto]

hi gary,

based on my understanding, its because the device is not configured with SSH.

is the device running SSH enabled (K2 or K9) image? if yes, you can enable the SSH.

if no, then perhaps you want to try find it here to change it to telnet

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/user/guide/configuration/appa.html

regards,