02-28-2014 03:50 AM
We are running prime lms 4.2.4, every morning we found that ICServer process is shutdown, once we start it it starts fine, next day again the same.
You know this process is required for the Inventory Collection.
Application is installed on windows, thanks in advance
Solved! Go to Solution.
02-28-2014 05:31 AM
Hi Anas,
In the meantime , you can follow the below steps:
1. Stop the ciscoworks and wait for 5 minutes. 2. Increase the ICServer memory heap size from 256 to 512 in
registry for ICServer process
* HKEY_LOCAL_MACHINE->SOFTWARE->Cisco->Resource Manager->Current Version
->Daemons->ICServer The HEAP (ICServer parm -Xmx512m)
3.start the daemon manager
Keep the eye on the ICserver process and see if it is still failing...
I have attached the screen shot for your referenec ..
Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****
02-28-2014 05:15 AM
Hi Anas,
Kindly share the ICServer.log and IC_Server.log (NMSROOT\CSCOPX\LOG)
Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****
11-24-2015 07:16 AM
02-28-2014 05:31 AM
Hi Anas,
In the meantime , you can follow the below steps:
1. Stop the ciscoworks and wait for 5 minutes. 2. Increase the ICServer memory heap size from 256 to 512 in
registry for ICServer process
* HKEY_LOCAL_MACHINE->SOFTWARE->Cisco->Resource Manager->Current Version
->Daemons->ICServer The HEAP (ICServer parm -Xmx512m)
3.start the daemon manager
Keep the eye on the ICserver process and see if it is still failing...
I have attached the screen shot for your referenec ..
Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****
02-28-2014 05:42 AM
Hi Afroj and thanks for your reply, is this for prime lms 4.2?
02-28-2014 05:43 AM
Yes , you can apply this workaround.
But it would be good , if you send me the logs file first then I will check and confirm it accordingly
Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****
02-28-2014 05:49 AM
I will
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide