Recently upgraded to LMS 3.2 and Campus Manger 5.2. Since the upgrade Data Collection doesn't seem to work. The schedule is in place and I've tried manually forcing it to start with no luck. The user tracking seems to be working normally. Any ideas? Is there a process that needs to be restarted?
It doesn't run, the last collection was four days ago. When I try to manually start a collection it gives the message that it is going to start and never leaves "idle".
I completely uninstalled the entire Ciscoworks suite and re-installed LMS 3.2 with all the modules. Same issue, the initial data collection ran and it hasn't worked since. Were you able to see anything in the log files?
Sorry, I missed this post. There appears to be a problem with the ANI database. When you did the reinstall, did you restore from backup? If so, try reinitializing the ANI database:
The schedule is set for the defaults..every 4 hours. I also try on the CM homepage, under "system status", click "Start Data Collection" link. It asks for "all devices" or "new devices". I select all, and its says it will notify server to run collection.
