01-25-2010 09:07 AM
Hello,
For CCO connection we need a proxyless connection (transparent proxy without the need for Proxy-IP/Port/User, working IE settings are for Direct Internet connections) but LMS3.2 isnt able to provide this:
1. Proxy Server Setup doesnt accept "No Proxy" or empty Proxy fileds
2. SW Center Please => SW-Update brings after entering my CCO-Account:
ERROR: Unable to connect to Cisco.com. Please check D:/PROGRA~2/CSCOpx/log/psu.log file for details. Download operation cannot proceed.
=> check psu.log:
[ Mon Jan 25 17:48:30 CET 2010 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Mon Jan 25 17:48:30 CET 2010 ] INFO [SecurityHandler : getCSProxyPort] : No proxy port confgured
[ Mon Jan 25 17:48:35 CET 2010 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
Is there any workarround to can use proxless connection for CCO-Access from LMS?
Steffen
01-25-2010 08:30 PM
If the proxying is transparent to the client, then there is nothing you need to do in LMS. The "No proxy" messages in the psu.log are informational. Technically, you do not have a proxy, and that is fine. If the transparent proxy is configured to intercept HTTP traffic, then things should just work. LMS should be able to connect to Cisco.com just fine without proxy settings. If you need to see why this isn't working, start a sniffer trace filtering on tcp/80 traffic to www.cisco.com. Run the software update job, and the capture should show the problem.
01-26-2010 06:59 AM
Thx, yes a firewall has blocked this outside connection.
BTW., at the firewall log we found a lot of "LMS is calling Akamai":
Name: a92-123-69-171.deploy.akamaitechnologies.com
Address: 92.123.69.171
What part of LMS-Application will access Akamai via HTTP(80)?
01-26-2010 04:29 PM
I'm guessing this is happening via links provided by Cisco.com. LMS will not contact Akamai directly.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide