A unique ETL process is created for each data source and is referred to as a Data Connector. Refer to the Archiver installation and configuration guide for more information on Data Connectors.
The Data Import server component is an Extract, Transform and Load (ETL) server for data warehouses. The Data Import component imports the data used to build reports. It is designed to handle high volume data (facts) such as call detail records as well as data that is rarely changed (dimensions) such as agents, peripherals and skill groups.