12-13-2012 09:32 PM
Hi Guys
Are there any events I could catch to trigger a script for new calls as they pass through a CUBE?
I'm wanting to set up an alert based on a certain number been dialed.
Ta
Peter
12-14-2012 01:46 PM
Not directly, but Tcl IVR can help here. You can use IVR to generate a syslog message that EEM can process. I'm not sure if this is applicable to CUBE, though (it works with CME). Here's one such example implementation:
12-14-2012 01:59 PM
Thanks Joe
I''ll give that a go and report back.
cheers
Peter
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide