QPM Install Problem

[Yousofzai]

Dear community,

I installed qpm 4.1 on a new server.

I can start common services, but I can not start QPM. I get the error

The QPM application is not fully started. Please close the window and try launching after few minutes

I checked the processes and I mentioned that the the process

QpmAppServer

does not start.

I tried to start this process manuelly, but unfortunatly without success.

I thank you in advance for your suggestions.

Sincerly.

Yama

[Yousofzai]

Changing the following entry in the registry will solve the problem:

1) Stop LMS:

# net stop crmdmgtd

2) Go to RUN and type regedit to open the Registry editor

3) Go to

HKEY_LOCAL_MACHINE\SOFTWARE\Cisco\ResourceManager\CurrentVersion\Daemons\QPMAppserver

If it is a 64Bit-Server, you find the entry under

HKEY_LOCAL_MACHINE\SOFTWARE\ Wow6432Node\Cisco\ResourceManager\CurrentVersion\Daemons\QPMAppserver

4) Right click on the RunAsSystem, select Modify on the context menu and change the value to "1".

5) Start LMS and the problem should be resolved.