Reset RME Syslog counters

[b-maldonado]

A customer has been tunning the syslog messages on the routers that he has in the network, however on this time the CW has been receiving a great number of syslog messages. The customer knows that he can erase the syslog.txt so he can have real information, but the counters on the RME syslog of the number of messages received it is the large number since the CW was configured to receive them, so the customer wants to know how to reset this counter.

[ebreniz]

To reset the counters for a selected event highlight the event and select Event>Reset counter from the monitoring console menu or right click on the event select reset counter.

[b-maldonado]

Hi, I didn't explain myself quite well. Under RME draw, there is an option named Syslog Analisys , once there you have several reports and one is called Severity Level Summary, if you choose that you will have the option to add the devices you want to see, then you have the option to select the days when the messages where received (you have the ALL option so you can see all the messages the CW has received for this device or devices), then you got a report as the one I'm attaching to this post, those counters are the ones that i'm refering to, those counters are the ones that the customer wants to reset.

Best Regards,

Berlitz Maldonado

[steve.busby]

Only up to 14 days worth of logs are kept. So by default older messages are dropped everyday. This is configurable by going to RME>Administration>Syslog Analysis>Change Storage Options.

HTH

Steve

[b-maldonado]

You're correct, and actually we can erase the Syslog.txt file if we want to... however the counters on the CW about the amount of messages received increments and keeps a record of that, even though the syslog.txt is empty. So I want to reset those counters, as if it was a new installation.

Thanks for the replay.