04-03-2006 10:44 PM
I have many Cisco 878 Routers in my company (about 80). I couldn't start to run the SDM. it is new version. I had started and used it some months ago. But now I couldn't. SDM opens but nothing can be seen. Only the start page of SDM and no information filled in. What migth be the problem? Like a picture, you cannot click anything. It is like a picture. I think it locks up.
04-04-2006 10:07 PM
Hi,
Can you let us know if you see any messages in the Java console.
If you are using IE, you can click Tool->Sun Java Console to see the java console messages.
Thanks,
Ravikumar
04-04-2006 10:13 PM
Hi,
Yes, there are messages in the Java Console:
java.lang.NullPointerException
at com.cisco.xdm.b.n.n.a(Unknown Source)
at com.cisco.es.a.if(Unknown Source)
at ESApplet.start(Unknown Source)
at com.cisco.nm.util.sgz.Env.start(Env.java:37)
at com.cisco.nm.util.sgz.Loader.start(Loader.java:109)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
java.lang.NullPointerException
at com.cisco.xdm.b.n.n.a(Unknown Source)
at com.cisco.es.a.if(Unknown Source)
at ESApplet.start(Unknown Source)
at com.cisco.nm.util.sgz.Env.start(Env.java:37)
at com.cisco.nm.util.sgz.Loader.start(Loader.java:109)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
java.lang.NullPointerException
at com.cisco.es.b.c.a(Unknown Source)
at com.cisco.es.a.if(Unknown Source)
at ESApplet.start(Unknown Source)
at com.cisco.nm.util.sgz.Env.start(Env.java:37)
at com.cisco.nm.util.sgz.Loader.start(Loader.java:109)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Thanks...
04-04-2006 11:54 PM
Hi,
Please let me know the version of SDM you are using? Is it 2.2a? 2.1?
Also please can you send the output of "show version" and "show running-config" of the router in which you are facing this issue?
Thanks,
Ravikumar
04-05-2006 04:35 AM
04-06-2006 02:47 AM
I tried to reproduce in a similar setup but couldn't. Can you get the latest SDM 2.3 available in CCO , install it in router and see if you still this problem?
11-24-2006 07:29 AM
I have exp. similar problem... And solved it. When your regional settings > standards and formats is not set to English then you can not manage SDM and SDM express. You can only see a blank picture... Just Make sure that From regional options make the starnards and formats English selected....
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide