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Stopped while upgrading Prime Infrastructure from 3.5 to 3.7

PaRANKiz
Level 1
Level 1

pi1/admin# application upgrade PI-Upgrade-35x_36x_to_3.7.0.0.159.tar.gz localftp
Save the current ADE-OS running configuration? (yes/no) [yes] ? 
Generating configuration...
Saved the ADE-OS running configuration to startup successfully

Please ensure you have a backup of the system before proceeding.
Proceed with the application upgrade ? (yes/no) [yes] ? 

DO NOT press ^C while the upgrade is in progress
Aborting upgrade with a ^C may leave the system in a unrecoverable state

Initiating Application Upgrade...
  Stage 1 of 7: Transferring file ... 
  -- complete.
  Stage 2 of 7: Unpacking file ... 
  -- complete.

*** System will reboot after a successful installation of this package ***
After reboot, please login again into the server to check status

  Stage 3 of 7: Executing pre-install ... 
  -- complete.
  Stage 4 of 7: Upgrading binaries ... 
  -- complete.
  Prime Application installation completed
            Stage 5 of 7: Executing post-install ... 

 

 

Is it normal to stay still of 7 hours on this stage?
There is can't new SSH connection or GUI connection.

 

3 Replies 3

balaji.bandi
Hall of Fame
Hall of Fame

I do not believe that take that long, is this VM or Appliance. is this sindle to HA ?

 

have you read the release notes before upgrade :

 

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-7/quickstart/guide/bk_Cisco_Prime_Infrastructure_3_7_0_Quick_Start_Guide.html

 

BB

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Appliance equipment, HA is not configured yet. It's been 9 hours now.
I wonder if I have to reboot and install it from scratch.

Scaremonger
Level 1
Level 1

How long did it take in the end?