Strange error on CISCO 1941

[petertsonev]

Hello,

Can anybody help me with error:

...

Sep 10 08:34:57.109: %ESWGE_ERR-3-I2C_TIMEOUT: I2C read timeout on slot 0

Sep 10 08:34:57.777: %ESWGE_ERR-3-I2C_TIMEOUT: I2C read timeout on slot 0

Sep 10 08:34:58.445: %ESWGE_ERR-3-I2C_TIMEOUT: I2C read timeout on slot 0

Sep 10 08:34:59.113: %ESWGE_ERR-3-I2C_TIMEOUT: I2C read timeout on slot 0

Sep 10 08:34:59.781: %ESWGE_ERR-3-I2C_TIMEOUT: I2C read timeout on slot 0

Sep 10 08:35:00.449: %ESWGE_ERR-3-I2C_TIMEOUT: I2C read timeout on slot 0

Sep 10 08:35:01.117: %ESWGE_ERR-3-I2C_TIMEOUT: I2C read timeout on slot 0

Sep 10 08:35:01.785: %ESWGE_ERR-3-I2C_TIMEOUT: I2C read timeout on slot 0

 ...

 ...

The router is CISCO1941 with 4 port GE:

RTR#sh inventory
NAME: "CISCO1941/K9", DESCR: "CISCO1941/K9 chassis, Hw Serial#: XXXXXXXXXXX, Hw Revision: 1.0"
PID: CISCO1941/K9 , VID: V05 , SN: XXXXXXXXXXX

NAME: "4 Port GE POE EHWIC Switch on Slot 0 SubSlot 0", DESCR: "4 Port GE POE EHWIC Switch"
PID: EHWIC-4ESG-P , VID: V01 , SN: XXXXXXXXXXX

NAME: "C1941 AC-POE Power Supply", DESCR: "C1941 AC-POE Power Supply"
PID: PWR-1941-POE , VID: , SN:

This error fill my log server and I can’t find what kind of error is this.

[AFROJ AHMAD · Accepted solution]

Hi Peter,

The error message is associated with reading HWIC card on slot 0

NAME: "4 Port GE POE EHWIC Switch on Slot 0 SubSlot 0", DESCR: "4 Port GE POE EHWIC Switch"
PID: EHWIC-4ESG-P , VID: V01 , SN: XXXXXXXXXXX

Try to RESEAT the HWIC card , hope it fix the issue .

If not raise a cases to RMA the card.

Thanks-

Afroz

***Ratings Encourages Contributors ***

[petertsonev]

Hello

Thank you for reply.

Reset didn’t help.

[AFROJ AHMAD]

Then RMA is required for the card, this is most likely a hardware failure

Thanks-

Afroz

***Ratings Encourages Contributors ***