05-26-2016 07:17 PM
I hope someone will take time to help us. We are not actually using Cisco switches. Ours are from HP but I just want to try my luck here. We've been experiencing connection problem for almost 2 months now. When the issue happens, random PC loose connection to the to the server but it doesn't last long. Most of the time the issue happens for several seconds to 2 minutes at the most.
Here are the different scenarios that we encounter:
Scenario 1:
Workstation 1 -----> server 1 == continuous ping
Workstation 1 ------>server 2 === continuous ping
Workstation 2 ------>server 1 === continuous ping
Workstation 2 ------>server 2 === request timed out
Scenario 2:
Workstation 1 -----> server 1 == request timed out
Workstation 1 ------>server 2 === continuous ping
Workstation 2 ------>server 1 === continuous ping
Workstation 2 ------>server 2 === request timed out
Scenario 3:
Server 1 ------------> Workstation 1 == no packet loss
Server 1 ------------> Workstation 2 == no packet loss
Server 2 ------------> Workstation 1 == no packet loss
Server 2 ------------> Workstation 2 == no packet loss
Note: I also attached the detailed topology of our network and the troubleshooting steps that weve done. Thank you so much in advance.
05-26-2016 07:51 PM
What was changed on the last week of March?
I see you have a firewall in between everything, a Cyberoam. Anything in its logs about blocking?
05-26-2016 07:57 PM
We did not change anything since the last week of March. The last changed weve done was that we updated the firmware of the firewall last January. What kind of blocking in the logs of the firewall should we check? My colleague already checked the configuration as well as the logs of the firewall with the manufacturer and they did not find any suspicious events.
05-26-2016 08:33 PM
Most of the time the issue happens for several seconds to 2 minutes at the most.
Sure it's 2 minutes and not 55 seconds?
05-26-2016 08:54 PM
maximum is 2 minutes. average most probably is 55 seconds
05-26-2016 09:06 PM
maximum is 2 minutes. average most probably is 55 seconds
55 seconds is the time it takes a computer to join a network when spanning-tree portfast ain't enabled on the port.
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