Syslog on LMS 4.01

[jenssk]

Hello.

I have installed LMS 4.1 on our server. Now it has worked fine for almost a month, but now I have a strange problem.

At the top of the page indicates the number of program errors or syslog. The problem is that the number is constant and does not change. If I click on the numbers, I get an error message (see attachment)

I have done as described in the document https://supportforums.cisco.com/docs/DOC-8796, but with the exception of the password.

But the problem is still there. Some suggestions on what I can try now?

I am running LMS 4.1 on a Windows 2008 - R2 and has 1500 licenses

Jens Arne Skage

Bergen / Norway

[Joe Clarke]

What browser are you using?  Firefox 4.0 is known to not work with the Fault Monitor view.  You will need to use IE 7.0, IE 8.0, or FF 3.6.

[jenssk]

Hello again and thanks for your response.

We use IE 8 (see Appendix). I have tested on both Windows 7 and XP, but with the same result.

Can errors with IE also caused the error message "Sorry, an error occured" in the Monitor> Monitoring Tools> Fault Monitor (See Appendix), I also see that the process DFMCTMStartup is in status "Administrator ha shut down this server" is this normal?

Regards Jens

[Joe Clarke]

The only other issue I know around the Fault Monitor is CSCtf53724, but the workaround is simply to reload the screen.  Are you able to test another browser (either Firefox 3.6 or IE 7)?  I also noticed your client is localized for Norwegian.  Try a US English localization.

The DFMCTMStartup daemon is almost always shutdown under normal circumstances.  This is not causing a problem.