Re: TypeError: Cannot read property 'value' of undefined

yasir.shaikh1 · ‎07-28-2016

Hi,

I am trying to audit WLC device, but getting this error in Prime. Please check attachment.

TypeError: Cannot read property 'value' of undefined

Would you please suggest why.

Cheers,

Yasir

Jonporter · ‎02-24-2017

Any update on this?

I have a similar problem with trying to add an AP to a map.

Running Version: PI 3.1.5 DP7

marce1000 · ‎02-24-2017

- Check your wireless controller software version and wether it's compatible with prime 3.1.5 :

http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#pgfId-148422

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Jonporter · ‎02-27-2017

Yes running the right code Controller: 8.2.141 is compatible with 3.1.5

Opening a TAC case see if that gets me anywhere.

Jonporter · ‎05-30-2017

I think I found the issue, you need to force a sync on affected devices and try again...

David Cooper · ‎11-14-2017

This has more to do with chrome and javascript I am sure. I work with a Mac, and using safari (ouch!) allows it to work.