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Unable to install packettracer on Ubuntu 20.04

Sp_ace14
Level 1
Level 1

Hi all,

Since the dependencies of libdouble-conversionn1 and qt-st-api aren't available in Ubuntu 20.04, It seems impossible to install PacketTracer on Ubuntu 20.04. Is there any fix for this? Or an ETA for when a fix will be available?

I found a PacketTracer snap, but this one isn't maintained by Cisco (So less trustworthy). I don't know if this snap works on Ubuntu 20.04

I couldn't find a PacketTracer sub-forum. That's why I posted in this sub-forum. If this is the wrong location, could somebody move it to the right one?

39 Replies 39

It worked! 

I have been trying to fight the packet tracer for 2 days, Installed so many wrong packages that my entire system got wasted.

Anyways these packages you posted are the currect ones.

Thank you it works!

This worked for 731 too (obviously changing the version in the commands ran).

Great work and thanks!

It's working. thanks

Code_Red
Level 1
Level 1

I am having the same issue. Also it broke the update and upgrade too, Each time to download or upgrade the system you will have to remove packettracer and install it again to do your task. It's good think that it doesn't remove the save packets, But it's frustrating.

I hope Cisco will resolve the issue soon and drop package upgrade so we do not suffer.

Hi, solution to the problem after installing https://youtu.be/51u93oVtGJo

Error_with_'qt-at-spi'_"dpkg: problemas de dependencias impiden la configuración de packettracer: packettracer depende de qt-at-spi" #You_might_want_to_run_'apt_--fix-broken_install' to correct these. The following packages have unmet dependencies: packettracer : Depends: qt-at-spi but it is not ...

Vladislav.A.K.
Level 1
Level 1

Hi, solution to the problem after installing https://youtu.be/51u93oVtGJo IT_STEP

 

suyashadi78646
Level 1
Level 1

 

i have a easier way for this, i also got this error

 

 

Spoiler
packettracer depends on libgl1-mesa-glx; however:
Package libgl1-mesa-glx is not installed.

dpkg: error processing package packettracer (--install):
dependency problems - leaving unconfigured
Processing triggers for desktop-file-utils (0.24-1ubuntu3) ...
Processing triggers for mime-support (3.64ubuntu1) ...
Processing triggers for shared-mime-info (1.15-1) ...
Errors were encountered while processing:
packettracer

 

this happens on my kde which is based on ubuntu

because

 

libgl1-mesa-glx

 

is not installed on system however system needs this to install packet tracer so use

 

sudo apt-get install libgl1-mesa-glx

 

then once it's installed packet tracer will surely install, if this shows error use

 

sudo apt --fix-broken install

then dpkg it

on internet there are tons of ways as a new linux for me that was hard, this is the simplest

Sadly, this is not working on my end:

 

sudo dpkg -i libdouble-conversion1_3.1.0-3_amd64.deb libjpeg-turbo8_2.0.3-0ubuntu1_amd64.deb libjpeg8_8c-2ubuntu8_amd64.deb PacketTracer_731_amd64.deb
(Reading database ... 259661 files and directories currently installed.)
Preparing to unpack libdouble-conversion1_3.1.0-3_amd64.deb ...
Unpacking libdouble-conversion1:amd64 (3.1.0-3) over (3.1.0-3) ...
Preparing to unpack libjpeg-turbo8_2.0.3-0ubuntu1_amd64.deb ...
Unpacking libjpeg-turbo8:amd64 (2.0.3-0ubuntu1) over (2.0.3-0ubuntu1) ...
Preparing to unpack libjpeg8_8c-2ubuntu8_amd64.deb ...
Unpacking libjpeg8:amd64 (8c-2ubuntu8) over (8c-2ubuntu8) ...
Preparing to unpack PacketTracer_731_amd64.deb ...
debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable
dpkg: error processing archive PacketTracer_731_amd64.deb (--install):
 new packettracer package pre-installation script subprocess returned error exit status 1
gtk-update-icon-cache: Cache file created successfully.
Setting up libdouble-conversion1:amd64 (3.1.0-3) ...
Setting up libjpeg-turbo8:amd64 (2.0.3-0ubuntu1) ...
Setting up libjpeg8:amd64 (8c-2ubuntu8) ...
Processing triggers for libc-bin (2.31-0ubuntu9.1) ...
Errors were encountered while processing:
 PacketTracer_731_amd64.deb

mokchan230021
Level 1
Level 1

Hi All,

 

We can let the ubuntu get all the dependencies when we install  the Packet Tracer by using Terminal command line:

$ sudo apt update

$ cd Downloads

$ sudo chmod +x PacketTracer_800_amd64_build212_final.deb

$ sudo apt install ./PacketTracer_800_amd64_build212_final.deb

Reading package lists... Done
Building dependency tree
Reading state information... Done
Note, selecting 'packettracer' instead of './PacketTracer_800_amd64_build212_final.deb'
The following NEW packages will be installed:
packettracer
0 to upgrade, 1 to newly install, 0 to remove and 0 not to upgrade.
10 not fully installed or removed.
Need to get 0 B/184 MB of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 /home/xxxxx/Downloads/PacketTracer_800_amd64_build212_final.deb packettracer amd64 8.0.0 [184 MB]
Preconfiguring packages ...
(Reading database ... 193095 files and directories currently installed.)
Preparing to unpack .../PacketTracer_800_amd64_build212_final.deb ...
Unpacking packettracer (8.0.0) ...
Setting up libpthread-stubs0-dev:amd64 (0.4-1) ...
Setting up dialog (1.3-20190808-1) ...
Setting up libgl1-mesa-glx:amd64 (20.2.6-0ubuntu0.20.04.1) ...
Setting up xorg-sgml-doctools (1:1.11-1) ...
Processing triggers for desktop-file-utils (0.24-1ubuntu3) ...
Processing triggers for mime-support (3.64ubuntu1) ...
Processing triggers for gnome-menus (3.36.0-1ubuntu1) ...
Processing triggers for man-db (2.9.1-1) ...
Processing triggers for shared-mime-info (1.15-1) ...
Processing triggers for sgml-base (1.29.1) ...
Setting up x11proto-dev (2019.2-1ubuntu1) ...
Setting up libxau-dev:amd64 (1:1.0.9-0ubuntu1) ...
Setting up libxdmcp-dev:amd64 (1:1.1.3-0ubuntu1) ...
Setting up x11proto-core-dev (2019.2-1ubuntu1) ...
Setting up libxcb1-dev:amd64 (1.14-2) ...
Setting up libxcb-xinerama0-dev:amd64 (1.14-2) ...
Setting up packettracer (8.0.0) ...
gtk-update-icon-cache: No theme index file.

 

You are all good to go :):)

 

Thanks

 

willbuyers4226
Level 1
Level 1

Hi there,

Sorry to hear that you're experiencing issues with installing PacketTracer on Ubuntu 20.04 due to missing dependencies. It's frustrating when software isn't compatible with your system, but there might be a solution.

Have you considered reaching out to the GlenAllen Installation Service? They may be able to assist you in finding a workaround or alternative method for installing PacketTracer on Ubuntu 20.04, or offer advice on when a fix might be available.

Regarding the PacketTracer snap, it might be worth doing some research on its reliability before installing it. As you mentioned, it's not maintained by Cisco, so it's important to exercise caution when downloading and installing software from third-party sources.

I hope this helps, and good luck with resolving the issue!