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Beginner

unable to open nvram:/startup-config

Hi

 

a few days ago i was asked to do a show tech to give to a support company, but the command never completed.

now i can no longer configure my switch by terminal, and i cannot terminate the user sessions.

i have followed all advices i could find for the issues :

https://www.cisco.com/c/en/us/support/docs/ios-nx-os-software/ios-software-releases-124-mainline/46942-nvram.html

 

SW-4500X-01#sh conf
Using 0 out of 524284 bytes, uncompressed size = 19502 bytes
%Error opening nvram:/startup-config (Device or resource busy)

SW-4500X-01#show user
Line User Host(s) Idle Location
1 vty 0 admin idle 3d22h oxf-6l9qjz1.repinbv.com
2 vty 1 admin idle 3d22h remote.repinbv.com
3 vty 2 admin idle 3d22h oxf-6l9qjz1.repinbv.com
4 vty 3 admin idle 2d15h remote.repinbv.com
* 5 vty 4 admin idle 00:00:00 oxf-6l9qjz1.repinbv.com

Interface User Mode Idle Peer Address

SW-4500X-01#clear line 1
[confirm]
[OK]
SW-4500X-01#clear line 2
[confirm]
[OK]
SW-4500X-01#clear line 3
[confirm]
[OK]
SW-4500X-01#clear line 4
[confirm]
[OK]
SW-4500X-01#show user
Line User Host(s) Idle Location
1 vty 0 admin idle 3d22h oxf-6l9qjz1.repinbv.com
2 vty 1 admin idle 3d22h remote.repinbv.com
3 vty 2 admin idle 3d22h oxf-6l9qjz1.repinbv.com
4 vty 3 admin idle 2d15h remote.repinbv.com
* 5 vty 4 admin idle 00:00:00 oxf-6l9qjz1.repinbv.com

 

disconnect ssh vty x doesn't do anything either.

how can i terminate the user sessions or the processes that hog the files ?

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Mentor

Re: unable to open nvram:/startup-config

Hi
reload the switch , clears all hung processes and reset mem etc if its after getting stuck

View solution in original post

2 REPLIES 2
VIP Mentor

Re: unable to open nvram:/startup-config

Hi
reload the switch , clears all hung processes and reset mem etc if its after getting stuck

View solution in original post

Highlighted
Hall of Fame Community Legend

Re: unable to open nvram:/startup-config

I agree with Mark.
Reboot the switch. I suspect this is due to an IOS bug.
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