Unknown Device Type in LMS v3.1

[mohdnazmi]

I have quite a number unknown devices registered under CS. How do I add new packages into LMS v3.1 so that these devices can be discovered correctly?

[Svetlana Radzevich]

Download  and install the latest mdf package from http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-cd-one available for your version of Common Services. Also double check (by snmpwalk with oid=.1.3.6.1.2.1.1.2) that devices are really supported in LMS 3.1