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Contributor

User Tracking - Application error: URN_NOT_FOUND

hello

            running ciscoworks 3.2 on Windows 2008 SP2 - installed apps are:

1.  Campus Manager 5.2.1

2.  CiscoView 6.1.9

3.  CiscoWorks Assistant 1.2.0

4.  CiscoWorks Common Services 3.3.0

5.  Device Fault Manager 3.2.0

6.  Integration Utility 1.9.0

7.  Internetwork Performance Monitor 4.2.0

8.  LMS Portal 1.2.0

9.  Resource Manager Essentials 4.3.1

When I run a quick report in Campus Manager (User Tracking > Reports) I get the following error appearing in a window:

Application error: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!.

Acquisition is working fine – on completion it states how many new hosts have been discovered but I get the above error when I try running a report.

Reloaded server but problem persists. I’ve attached the output of pdshow and the cmapps log - any advice/guidance appreciated.

Thanks

Andy

4 REPLIES 4
Highlighted
Hall of Fame Cisco Employee

Re: User Tracking - Application error: URN_NOT_FOUND

Post your NMSROOT/MDC/tomcat/webapps/cmapps/WEB-INF/lib/ctm_config.txt file.

Highlighted
Contributor

Re: User Tracking - Application error: URN_NOT_FOUND

thanks for the reply - as this was a new 3.2 install (with data migrated from 3.0.1) i decided to do another restore. if problem persists after restore i'll post the requested log.

cheers

andy

Highlighted
Beginner

Re: User Tracking - Application error: URN_NOT_FOUND

Hello,

I have the same problem.

LMS2.6

could anybody help me?

I attach the ctm_config.txt file.

Thanks

Highlighted
Hall of Fame Cisco Employee

Re: User Tracking - Application error: URN_NOT_FOUND

Please start a new thread for your issue.

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