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WCS to NCS Upgrade License Issue

shocke
Level 1
Level 1

I installed the upgrade license file and the wcs upgrade file and i was able to access the main page of ncs.  Then I exported my data from wcs and imported it to ncs, now when I log in to the ncs site I have to reinstall my license files.  However the licesne files I just installed will not work, I get an error that says the UDI does not match the system.  In the cisco.com license center I did see an option for rehost, I didnt try it becuase of a concern of messing it more.   If anyone has some insight on how to resolve this issue I would appreciate it.   Thanks!  Eli

1 Reply 1

Marvin Rhoads
Hall of Fame
Hall of Fame

If you have indeed moved to a new host, rehosting is just what you need as under the current model your Universal Device Indicator (UDI) needs to match that which is embedded in your license file.