Which ports are used by LMS 4.2.5 Software Center

[Matt A.]

Hi everybody!

we are trying to download device updates and packages via the software center of lms 4.2.5. but get the attached error msg.

Which ports are used for the download (for firewall configuration)

I can't find the used ports for this function in the install guide.....

I am very thankful for any suggestions!

Edit:

here is the log output:

[ Sun Jan 04 00:30:01 CET 2015 ] ERROR  [CcoDownloadAdapter : getXmlFileList]  : failed to connect to Cisco.com:RespCode=302, RespMsg=Found
[ Sun Jan 04 00:30:01 CET 2015 ] INFO   [SecurityHandler : getCSProxyHost]  : No proxy Host configured
[ Sun Jan 04 00:30:01 CET 2015 ] INFO   [SecurityHandler : getCSProxyPort]  : No proxy port confgured
[ Sun Jan 04 00:30:01 CET 2015 ] ERROR  [CcoDownloadAdapter : getXmlFileList]  : failed to connect to Cisco.com:RespCode=302, RespMsg=Found
[ Mon Jan 05 00:30:01 CET 2015 ] ERROR  [CcoDownloadAdapter : getXmlFileList]  : failed to connect to Cisco.com:RespCode=302, RespMsg=Found
[ Mon Jan 05 00:30:01 CET 2015 ] INFO   [SecurityHandler : getCSProxyHost]  : No proxy Host configured
[ Mon Jan 05 00:30:01 CET 2015 ] INFO   [SecurityHandler : getCSProxyPort]  : No proxy port confgured
[ Mon Jan 05 00:30:01 CET 2015 ] ERROR  [CcoDownloadAdapter : getXmlFileList]  : failed to connect to Cisco.com:RespCode=302, RespMsg=Found

there is no proxy in use, so the is none configured :)

[AFROJ AHMAD · Accepted solution]

Hi,

Looks like you are encountering this BUG

CSCur85172    Unable to installing the device packages from cisco.com using LMS Server

Try this to resolve the issue::

Stop Daemon Manager
2.            Change the protocol 'http' to 'https' for the below URL's in vds.properties

file located under /NMSROOT/lib/classpath/com/cisco/nm/xms/vds/.
NGCcoScript=http://tools.cisco.com/software/catalog/swcs/softwaremetadata
NGCcoImageScript=http://tools.cisco.com/software/catalog/swcs/image

TO

NGCcoScript=https://tools.cisco.com/software/catalog/swcs/softwaremetadata
NGCcoImageScript=https://tools.cisco.com/software/catalog/swcs/image

3.            Start the Daemon Manager.

Thanks-

Afroz

****Ratings Encourages Contributors ****

[Matt A.]

Thanks Afroz,

i will give it a try in the next days and report when its done.

best regards

Matt

[Nikola.Miljanic]

Hi AFROJ,

I've installed LMS for 2 customers and applied the workaround that you mentioned. It worked

for both Windows and soft appliance. In both cases there was no proxy server configured.

Today i tried it  again for a third customer, but the connection to Cisco.com failed again and again. They have a proxy server without user/password.

Any ideas?

[AFROJ AHMAD]

Hi Nikola,

This is a BUG ,you are running into::

LMS doesn't use proxy for https:// link for package downloads

CSCus19680

Description

Symptom:
Device packages updates doesn't work

Conditions:
1. New url scheme with https://tools.cisco.com/ setup in vds.properties
2. LMS behind proxy

Workaround:
1. Download packages manually into the psu_download folder and run upgrade from local disk.
2. Contact TAC for the fix.

You can contact TAC for PATCH

Hope it will help

Thanks-

Afroz

****Ratings Encourages Contributors ****

[Nikola.Miljanic]

Thanks AFROJ,

I've opened a case with TAC.

Hope there is a solution for this apart from the manual download 

Regards

[Nikola.Miljanic]

Hi AFROJ,

I've installed LMS for 2 customers and applied the workaround that you mentioned. It worked

for both Windows and soft appliance. In both cases there was no proxy server configured.

Today i tried it  again for a third customer, but the connection to Cisco.com failed again and again. They have a proxy server without user/password.

Any ideas?

[Nikola.Miljanic]

Hi AFROJ,

I've installed LMS for 2 customers and applied the workaround that you mentioned. It worked

for both Windows and soft appliance. In both cases there was no proxy server configured.

Today i tried it  again for a third customer, but the connection to Cisco.com failed again and again. They have a proxy server without user/password.

Any ideas?

[Nikola.Miljanic]

Hi AFROJ,

I've installed LMS for 2 customers and applied the workaround that you mentioned. It worked

for both Windows and soft appliance. In both cases there was no proxy server configured.

Today i tried it  again for a third customer, but the connection to Cisco.com failed again and again. They have a proxy server without user/password.

Any ideas?

[Nikola.Miljanic]

Hi AFROJ,

I've installed LMS for 2 customers and applied the workaround that you mentioned. It worked

for both Windows and soft appliance. In both cases there was no proxy server configured.

Today i tried it  again for a third customer, but the connection to Cisco.com failed again and again. They have a proxy server without user/password.

Any ideas?

[Nikola.Miljanic]

Hi AFROJ,

I've installed LMS for 2 customers and applied the workaround that you mentioned. It worked

for both Windows and soft appliance. In both cases there was no proxy server configured.

Today i tried it  again for a third customer, but the connection to Cisco.com failed again and again. They have a proxy server without user/password.

Any ideas?

[Nikola.Miljanic]

Hi AFROJ,

I've installed LMS for 2 customers and applied the workaround that you mentioned. It worked

for both Windows and soft appliance. In both cases there was no proxy server configured.

Today i tried it  again for a third customer, but the connection to Cisco.com failed again and again. They have a proxy server without user/password.

Any ideas?

[Nikola.Miljanic]

Hi AFROJ,

I've installed LMS for 2 customers and applied the workaround that you mentioned. It worked

for both Windows and soft appliance. In both cases there was no proxy server configured.

Today i tried it  again for a third customer, but the connection to Cisco.com failed again and again. They have a proxy server without user/password.

Any ideas?

[Nikola.Miljanic]

Hi AFROJ,

I've installed LMS for 2 customers and applied the workaround that you mentioned. It worked

for both Windows and soft appliance. In both cases there was no proxy server configured.

Today i tried it  again for a third customer, but the connection to Cisco.com failed again and again. They have a proxy server without user/password.

Any ideas?

[Nikola.Miljanic]

Hi AFROJ,

I've installed LMS for 2 customers and applied the workaround that you mentioned. It worked

for both Windows and soft appliance. In both cases there was no proxy server configured.

Today i tried it  again for a third customer, but the connection to Cisco.com failed again and again. They have a proxy server without user/password.

Any ideas?