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5508-x stuck in applying policy

mfilipovski
Level 1
Level 1

Hello!

We had a Power outage and after that the SFR module is stuck in applying policy and is unresponsive. The ASA itself is running but the module has been like this for 6 hours.  tried to reset and shutdown the sw-module but no luck.

I guess the only way is to uninstall and re-image the module. Can´t find any information about the procedure with 5508-x ( only for 5512-x ). Is it the same procedure for all X models?

Regards

Martin

1 Accepted Solution

Accepted Solutions

yogdhanu
Cisco Employee
Cisco Employee

Hi

Yes , the process would be same.

http://www.cisco.com/c/en/us/support/docs/security/asa-firepower-services/118644-configure-firepower-00.html

View solution in original post

2 Replies 2

yogdhanu
Cisco Employee
Cisco Employee

Hi

Yes , the process would be same.

http://www.cisco.com/c/en/us/support/docs/security/asa-firepower-services/118644-configure-firepower-00.html

Thanks,

Worked great!

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