So I ended up finding out that the install wasn't even in progress anymore and since I didn't have GUI access, I forced the update again via CLI and it completed successfully. Here were my steps to fix my issue. Mark as "Helpful".
Check if the Install is actually running:
ps aux | grep -i install
- if the install is still running and has been stuck, you can "kill" the process.
When FMC is running an Update/Upgrade, it will add a lock-file in the system. If the lock file is not there, then the update is definitely not running:
cd /tmp/
ls -la | grep -i lock
Before you force an Update/Upgrade, make sure it's installed on FMC. The file should be place here:
ls -la /var/sf/updates/
By checking with the commands above, you can confirm that the Update/Upgrade is not running. Now you can restart the Upgrade.
install_update.pl --detach /var/sf/updates/Cisco_Firepower_Mgmt_Center_Upgrade-6.7.0-65.sh.REL.tar --force
Once you force the Update/Upgrade from the CLI, immediately check if the "update.status" log has populated.
cd /var/log/sf
ls -la | grep -i update
tail -f /var/log/sf/update.status
To see a live log of Update:
tail -f /var/log/sf/Cisco_Firepower_Mgmt_Center_Upgrade-6.7.0/status.log
