Access Rules - Action - DROP

[wynneitmgr]

I am new to managing Firewalls, so any help would be appreciated. We have a link on our website that goes to one of our internal servers that we have. However, nothing is happening when I click the link on our website. When I do a Packet Trace, it shows that it DROPs at the ACCESS-LIST. Any ideas what I can check? I have attached some screenshots. Thank you in advance.

[wynneitmgr]

Okay, I am in my DNS Manager. Can you assist me at all with the FQDN? Thanks a ton!

[Rob Ingram]

You would create an A record under the forward lookup zone of your domain name. Here is an example from my lab.

[wynneitmgr]

I looked under my settings and I already see the IP address listed. So do I need to create an additional one? 

[Rob Ingram]

In your internal DNS you would define your private IP address, I doubt the internet queries that server to resolve the public IP address?

Is that domain name the same inside and outside of the network?

It might be easier just to provide the users inside the network with a seperate link and get them to save it in their web browser.