ā01-11-2018 04:26 PM - edited ā02-21-2020 07:07 AM
Hello I installed 6.2.2 FMC and 6.2.2 on a 5516x. When I got to add the firepower module to FMC it says failed to register (update devices failed). I working on this now and need it back and running. Can you please assist.
Solved! Go to Solution.
ā01-11-2018 04:46 PM
ā01-11-2018 04:46 PM
ā01-11-2018 04:56 PM
So this is a new install but I uninstalled the older version and started a fresh install.
ā01-11-2018 05:03 PM
ā01-11-2018 05:06 PM
it was connected to a different FMC. Now I'm trying to associate it with a new FMC install.
ā01-11-2018 05:11 PM
If your devices had been erased and reinstalled from scratch and you're trying to connect it to your new fmc it should work.
Raise a tac case
ā01-11-2018 05:12 PM
I know. I'm on with them now.
ā01-11-2018 05:23 PM
ā01-11-2018 06:12 PM
So all TAC did was re-add the firepower with a network discovery ACP instead of Balanced Security and Connectivity and voila it worked. Weird but thanks for your prompt feedback
ā01-11-2018 06:50 PM
Ok thanks for the feedback and that your issue is solved
ā11-01-2019 12:20 PM
Thank you for this solution @NETAD ! Spent a lot of time on the phone with TAC yesterday and we still weren't able to get the SFR registered with our FMC. Came in this morning, restarted our FMC, waited over 2 hours for "system services" to start :( and I was finally able to log in. I tried your solution of creating a new Network Discovery ACP and bingo! SFR module registered. The TAC engineer said your post was "very helpful". Thanks!
ā03-11-2022 05:31 PM
This helped me too! FMC 6.6.4, FTD 6.6.4
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