I have a firewall with an AIP-SSM-10 module in it. I tried to upgrade the firmware using the recovery mode but it did not work. So now I am trying to re-run the upgrade and I am getting no where with it. I have tried to reseat the AIP-SSM-10 module by pulling it out and putting it back in, still no luck. Any idea how I can get it functioning again? Please see my troubleshooting steps below:
fw# session 1
Opening command session with slot 1.
Card in slot 1 did not respond to session request.
fw# show module 1
Mod Card Type Model Serial No.
--- -------------------------------------------- ------------------ -----------
1 ASA 5500 Series Security Services Module-10 ASA-SSM-10 JAF113605RZ
Mod MAC Address Range Hw Version Fw Version Sw Version
--- --------------------------------- ------------ ------------ ---------------
1 001c.58d3.ecf6 to 001c.58d3.ecf6 1.0 1.0(11)2
Mod SSM Application Name Status SSM Application Version
--- ------------------------------ ---------------- --------------------------
Mod Status Data Plane Status Compatibility
--- ------------------ --------------------- -------------
1 Init Not Applicable
fw# session 1
Opening command session with slot 1.
Card in slot 1 did not respond to session request.
fw# hw-module module 1 reset
The module in slot 1 should be shut down before
resetting it or loss of configuration may occur.
Reset module in slot 1? [confirm]
Module in slot 1 can not be reset, not in Up, Down,
Unresponsive, or Recover state
fw# hw-module module 1 recover boot
The module in slot 1 can not be recovered.
The tftp url and port address must be configured via
hw-module module 1 recover configure
fw# hw-module module 1 recover configure
Image URL [tftp://0.0.0.0/]: tftp://192.168.1.9/IPS-K9-6.0-4a-E1.pkg
Port IP Address [0.0.0.0]: 192.168.1.254
VLAN ID [0]:
Gateway IP Address [0.0.0.0]:
fw# hw-module module 1 recover boot
The module in slot 1 will be recovered. This may
erase all configuration and all data on that device and
attempt to download a new image for it.
Recover module in slot 1? [confirm]
Recover issued for module in slot 1
fw# show module 1
Mod Card Type Model Serial No.
--- -------------------------------------------- ------------------ -----------
1 ASA 5500 Series Security Services Module-10 ASA-SSM-10 JAF113605RZ
Mod MAC Address Range Hw Version Fw Version Sw Version
--- --------------------------------- ------------ ------------ ---------------
1 001c.58d3.ecf6 to 001c.58d3.ecf6 1.0 1.0(11)2
Mod SSM Application Name Status SSM Application Version
--- ------------------------------ ---------------- --------------------------
Mod Status Data Plane Status Compatibility
--- ------------------ --------------------- -------------
1 Recover Not Applicable