08-02-2016 02:55 AM - edited 03-10-2019 06:39 AM
I'm getting following error after configuring auto update on IPS module:
evError: eventId=1469862497390002553 vendor=Cisco severity=error
originator:
hostId: IPS-HO
appName: mainApp
appInstanceId: 27396
time: Aug 01, 2016 19:00:04 UTC offset=300 timeZone=GMT+05:00
errorMessage: ASD AutoUpdate - The json response obtained from GET Software Image by UDI is invalid name=errUnclassified
can someone tell me why im getting this error and how can i get rid of it?
08-02-2016 04:31 AM
Well, i got rid of it.
for anyone who faces the same issue in future,
i re-add the IPS services subscription for the respective device in cisco license portal and now auto update is working fine.
08-24-2016 04:16 PM
Hi, EveryOne.
We also have a similar problem.
Talk to vendors, has been updated IPS version 7.3 (5p1).
However, the event is continuing.
So, try a subscription license re-adding of IPS,
Let's aim to improve the event.
Thank you for your information.
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