Anyconnect Upgrade Failure

[Srinivasan Nagarajan]

Hi Experts,

We're trying to upgrade Anyconnect from 4.8 to 4.10 on Windows 10 machines via Force upgrade (placed the recent version in the top of the Remote Access VPN config under WebVPN on the ASA) and after the successful upgrade, we've received the below error

Fatal error during installation. A VPN connection cannot be established.

All the Anyconnect related files and software got deleted on the endpoints. Can someone please suggest what could be the issue

Thanks in advance.

[balaji.bandi]

Enable Log at client looks what is the cause of the issue ?

For testing, uninstall and install fresh installation and check.

what is the ASA version of code here ?

[Srinivasan Nagarajan]

Hi Balaji

Thanks for the reply. We're running on ASA Version 9.8