ASA 5506 stuck in endless loop cycle

[talal.tayar]

Good day,

I just started a new 5506 ASA (HW v01) and it instantly stuck in an endless reboot cycle.

As it seems, there is an invalid image on the ASA:

rommon 2 > dir disk0:

File System: FAT32

drw-       3           0  .private

drw-       4           0  .iso_images

-rw-      11    74369568  asa951-lfbff-k8.spa

-rw-   18168    25025404  asdm-751.bin

-rw-  851175          58  .boot_string

drw-   24334           0  log

drw-   24337           0  crypto_archive

drw-   24338           0  csco_config

-rw-   24415        4096  FSCK0000.REC

-rw-   24416        4096  FSCK0001.REC

drw-   24423           0  coredumpinfo

-rw-  822827    86704128  asa961-smp-k8.bin

-rw-  821488        4096  FSCK0002.REC

drw-   34639           0  vm

-rw-  821489       28672  FSCK0003.REC

-rw-  821496        4096  FSCK0004.REC

-rw-  843995       12204  oldconfig_2016Apr13_1800.cfg

-rw-  843998    25819140  asdm-761.bin

From what I know, these new ASA units require a digitally signed image (SPA) so having found one on the device, I tried booting it with no luck.

I am attaching the errors I am getting.

This is a brand new device (although HW V01) but I am trying to make the most of it while I get a Smartnet account and an RMA.

[johnd2310]

Hi,

asa961-smp-k8.bin is NOT a valid image for the 5506. asa951-lfbff-k8.spa could be corrupt. Verify the asa951-lfbff-k8.spa and try booting the asa from tftp.

You can find the procedure for loading the image from tftp at the following link:

https://www.cisco.com/c/en/us/td/docs/security/asa/asa95/configuration/general/asa-95-general-config/admin-swconfig.html#ID-2152-000008e3

Thanks

John

[talal.tayar]

Tried booting 9.82 over tftp but still got the same behavior.

The errors are:

%ERROR% - Did not find Octeon. Read failure!
%WARNING% - Failed to detect critical PCI devices

I do not think I have a warranty.

What do I do in this case? Buy a new one or buy a smartnet for the ASA?

PS. I contacted router-switch.com and shared the S/N of the ASA. They said they can't get me a smartnet for it but did not say why

[Marvin Rhoads]

In addition to what @johnd2310 said, I'd recommend you delete asa961-smp-k8.bin from disk. There's no need for that image to be there as it will never be allowed to boot on an ASA 5506.

[talal.tayar]

How do I delete an individual file from disk0 in Rommon mode?

Also how do I copy the current files from the disk TO the tftp server so I check file integrity?