10-13-2017 04:36 PM - edited 02-21-2020 06:29 AM
I downloaded latest geodb file (Sourcefire_GeoDB_Update-2017-10-10-005.sh) from download section but get an error, see screenshot. The file looks OK.
ASA 9.8(2)
ASDM 7.8(2)
FirePower 6.2.2-81
10-13-2017 09:03 PM
Did you check the checksum for the update you downloaded manually prior to putting it on your FMC?
Are you able to try a download directly from Cisco to your FMC?
I updated mine from the on-box FDM directly from Cisco and it worked OK.
10-14-2017 02:04 AM
The file is OK, checksum and length. When I select 'Download and install geolocation update from the Support Site' and press Import I get an error: 'Failed to fetch latest Geolocation Update from the Support Site' without any further explanation.
10-14-2017 07:35 PM
Can you resolve DNS and access the Internet using an FQDN from your FMC using the cli?
There are some troubleshooting tips in the following article that might help:
https://www.cisco.com/c/en/us/support/docs/security/firesight-management-center/118852-technote-firesight-00.html#anc7
(The article is written for URL filtering but the same concepts apply.)
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