Re: Asa 5516x can't image firepower module

demm211 · ‎04-22-2022

Hello. installation of firepower pkg hangs. And fp module ib recovery state

sw-module module sfr recover configure image disk0:/asasfr-5500x-boot-7.0.0-94.img

setup

system install noconfirm http://192.168.0.85/asasfr-sys-7.0.0-94.pkg

last messages from asa is

Install CD    Cisco 3D Sensor 55xx 7.0.0-94

       Checking Hardware
****************************************************************

  Install CD    Cisco 3D Sensor 55xx 7.0.0-94

       (1) Preparing Disk

########################Mod-sfr 458> [  667.722089] EXT4-fs (vda5): mounting ext3 file system using the ext4 subsystem
Mod-sfr 459> [  667.736536] EXT4-fs (vda5): mounted filesystem wi#th ordered data mode. Opts: (n
Mod-sfr 460> ull)
#Mod-sfr 461> [  667.777764] EXT4-fs (sda1): mounting ext3 file system using the ext4 subsystem
Mod-sfr 462> [  667.783609] EXT4-fs (sda1): mounte#d filesystem with ordered data mode. Opts: (n
Mod-sfr 463> ull)
####Mod-sfr 464> [  667.833083] EXT4-fs (vda7): mounting ext3 file system using the ext4 subsystem
Mod-sfr 465> [  667.855241] EXT4-fs (vda7): mounted filesystem #with ordered data mode. Opts: (n
Mod-sfr 466> ull)
############

       (2) Installing System

##Mod-sfr 467> [  697.835089] print_req_error: I/O error, dev fd0, sector 0
Mod-sfr 468> [  697.836523] floppy: error 10 while reading block 0
#Mod-sfr 469> [  701.646348] usbcore: registered new interface driver usb-storage
Mod-sfr 470> [  707.309087] print_req_error: I/O error, dev fd0, sector 0
Mod-sfr 471> [  707.310517] floppy: error 10 while reading block 0
Mod-sfr 472> (process:1590): GLib-ERROR **: /local/jenkins/workspace/fxplatform/Builds/release_
Mod-sfr 473> _2.8.1_fcs_jubilee/build-smp-compile/fxos/linux/wrlinux/bitbake_build/tmp/work/cor
Mod-sfr 474> ei7-64-wrs-linux/glib-2.0/1_2.54.3-r0/glib-2.54.3/glib/gmem.c:100: failed to alloc
Mod-sfr 475> ate 1048576 bytes
Mod-sfr 476> ***
Mod-sfr 477> *** EVENT: The module is being automatically restarted.
Mod-sfr 478> *** TIME: 18:04:49 AST Apr 22 2022
Mod-sfr 479> ***
Mod-sfr 480> ***
Mod-sfr 481> *** EVENT: Start Parameters: Image: /mnt/disk0/vm/vm_1.img, ISO: , Num CPUs: 6, RA
Mod-sfr 482> M: 3403MB, Mgmt MAC: 70:B3:17:79:49:DE, CP MAC: 00:00:00:02:00:01, HDD: -drive fil
Mod-sfr 483> e=/dev/sdb,cache=none,if=virtio, Dev Driver: virtio
Mod-sfr 484> *** TIME: 18:04:49 AST Apr 22 202
Mod-sfr 485> ***
Mod-sfr 486> *** EVENT: Start Parameters Continued: RegEx Shared Mem: 0MB, Cmd Op: , Shared Mem
Mod-sfr 487>  Key: 8061, Shared Mem Size: 64, Log Pipe: /dev/ttyS0_vm1, Sock: /dev/ttyS1_vm1, M
Mod-sfr 488> em-Path: -mem-path /hugepages
Mod-sfr 489> *** TIME: 18:04:49 AST Apr 22 2022
Mod-sfr 490> ***
Mod-sfr 491> (process:1801): GLib-WARNING **: /local/jenkins/workspace/fxplatform/Builds/releas
Mod-sfr 492> e__2.8.1_fcs_jubilee/build-smp-compile/fxos/linux/wrlinux/bitbake_build/tmp/work/c
Mod-sfr 493> orei7-64-wrs-linux/glib-2.0/1_2.54.3-r0/glib-2.54.3/glib/gmem.c:483: custom memory
Mod-sfr 494>  allocation vtable not supported
Mod-sfr 495> WARNING: Image format was not specified for '/mnt/disk0/vm/vm_1.img' and probing g
Mod-sfr 496> uessed raw.
Mod-sfr 497>          Automatically detecting the format is dangerous for raw images, write ope
Mod-sfr 498> rations on block 0 will be restricted.
Mod-sfr 499>          Specify the 'raw' format explicitly to remove the restrictions.
Mod-sfr 500> WARNING: Image format was not specified for '/dev/sdb' and probing guessed raw.
Mod-sfr 501>          Automatically detecting the format is dangerous for raw images, write ope
Mod-sfr 502> rations on block 0 will be restricted.
Mod-sfr 503>          Specify the 'raw' format explicitly to remove the restrictions.
Mod-sfr 504> WARNING: Image format was not specified for '/mnt/disk0/.private/meta_vm_data' and
Mod-sfr 505>  probing guessed raw.
Mod-sfr 506>          Automatically detecting the format is dangerous for raw images, write ope
Mod-sfr 507> rations on block 0 will be restricted.
Mod-sfr 508>          Specify the 'raw' format explicitly to remove the restrictions.
Mod-sfr 509> Status: Mapping host 0x7f810f000000 to VM with size 67108864
Mod-sfr 510> Warning: vlan 0 is not connected to host network

I waited 12 hours

Mod Status Data Plane Status Compatibility
---- ------------------ --------------------- -------------

sfr Recover Not Applicable

Any idea?

Marvin Rhoads · ‎04-22-2022

The SSD may be unhealthy.

Has this appliance ever had a working Firepower service module?

demm211 · ‎04-25-2022

@Marvin Rhoads wrote:
The SSD may be unhealthy.
Has this appliance ever had a working Firepower service module?

How can I check ssd? format it on linux pc or some tools for ssd health?

Yes. it worked for two years.

Is it possible to use non orig ssd?

dsaliva319 · ‎05-13-2022

Why is it that it is always the SSD that has gone bad? I have an ASA 5525-X HA pair and in the past 6 months, I had 3 SSD's RMA's. The first instance, both SSD's on both ASA's in the pair went bad at the same time during an upgrade. This last time, only 1 of them went bad but i have the same problem and error messages upgrading both ASA's but only 1 SSD was RMA'd.

I think its the default excuse used by TAC instead of trying to figure out what is really causing the upgrade/reimage failure.

johnlloyd_13 · ‎04-23-2022

hi,

did you remove the current/old FP OS?

check the MD5 hash of the new OS and compare it with the download page if they're the same.

ASA#sw-module module sfr uninstall

demm211 · ‎04-25-2022

@johnlloyd_13
did you remove the current/old FP OS?
check the MD5 hash of the new OS and compare it with the download page if they're the same.
ASA#sw-module module sfr uninstall

sw-module module sfr uninstall

Unable to uninstall Module sfr, it does not have a software image installed.

Md5 is the same. And I also tried 6.7 ver.