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ASA 5520 booting problem

singraj2001
Beginner
Beginner

Hi,

I have new ASA5520. After configured and upgrade with ASA 8.0(3) image its works for few times (few times means after restarted several times). But now the error comes as "Booting system, Please wait..." nothing else appear.

Can anyone suggest what could be the problem. Thanks

Regards

S.Rajkumar

9 REPLIES 9

varrao
Advocate
Advocate

Hi Rajkumar,

Cam you paste the complete conole messages that you get, moreover do you have any carshinfo saved onto the firewall??

Thanks,

Varun

Thanks,
Varun Rao

Hi Varun,

Just appear this message only in console

Booting system, Please wait...

Then nothing else appear.

I cannot even go to console...

Thanks

S.Rajkumar

Hi,

Can you keep the device powered down for 10 minutes and then try and power it up.

Thanks,

Varun

Thanks,
Varun Rao

Yes Varun, Try to power after 30 mins also the same.

Regards

S.Rajkumar

Then I would suggest you to open a TAC case for it, could be a hardware issue and you might need an RMA for it.

-Varun

Thanks,
Varun Rao

singraj2001