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ASA 5520 Issue

FinningCL
Level 1
Level 1

         I have an ASA 5520 and it's show me this error "mount: mounting /dev/hda1 on /mnt/disk0 failed: No such device or address"

How I can fix it?     

Can you give me a procedure?   

1 Accepted Solution

Accepted Solutions

Hello Hugo,

Did you manage to copy the IOS to disk0: before reloading the ASA . from rommon using boot command are you able to boot the ASA ?

from rommon, perform dir or dir disk0: to see whether you have image on the disk.. if its not there.. follow the beloe link  to upoad the IOS to ASA

http://www.cisco.com/en/US/docs/security/asa/asa82/configuration/guide/admin_trouble.html

please let me know if you need further help

Harish

View solution in original post

15 Replies 15

Hello Hugo,

you are getting this error while you enter some command or in what situation this is happening ?

harish.

Hi Harish,

Thanks for your help. This error appear when I trying to upload the image with the configuration and after restar the console show me this error.

Hello Hugo,

could you run  the command   fsck disk0:  from  exec mode and try to upload the config/image and see whether you are getting this error

regards

Harish.

I ran the command and the result is

ciscoasa# fsck disk0

Unsupported file system type!

%Error checking disk0: (No such file or directory)

When the ASA is restarting,..

Launching TFTP Image...

Cisco Security Appliance admin loader (3.0) #0: Wed Jul  1 19:16:43 MDT 2009

Platform ASA5520

Loading...

dosfsck 2.11, 12 Mar 2005, FAT32, LFN

open /dev/hda1:No such device or address

dosfsck(/dev/hda1) returned 1

mount: mounting /dev/hda1 on /mnt/disk0 failed: No such device or address

mount: mounting /dev/hda1 on /mnt/disk0 failed: No such device or address

Set 'tap0' persistent and owned by uid 0

IO memory 85360640 bytes

Processor memory 345288704, Reserved memory: 62914560 (DSOs: 0 + kernel: 6291456

0)

Total SSMs found: 0

Total NICs found: 7

mcwa i82557 Ethernet at irq 11  MAC: 0024.14d0.3d2b

mcwa i82557 Ethernet at irq  5  MAC: 0000.0001.0001

i82547GI rev00 Gigabit Ethernet @ irq11 dev 1 index 05 MAC: 0000.0001.0002

i82546GB rev03 Gigabit Ethernet @ irq09 dev 2 index 03 MAC: 0024.14d0.3d2f

i82546GB rev03 Gigabit Ethernet @ irq09 dev 2 index 02 MAC: 0024.14d0.3d2e

i82546GB rev03 Gigabit Ethernet @ irq09 dev 3 index 01 MAC: 0024.14d0.3d2d

i82546GB rev03 Gigabit Ethernet @ irq09 dev 3 index 00 MAC: 0024.14d0.3d2c

INFO: Unable to read firewall mode from flash

       Writing default firewall mode (single) to flash

Running Activation Key: 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000

This activation key is not valid.

Use default settings only

Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)

                             Boot microcode   : [1]CN1000-MC-BOOT-2.00

                            SSL/IKE microcode:


CNLite-MC-SSLm-PLUS-2.03

                             IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.04

Cisco Adaptive Security Appliance Software Version 8.2(1)4

  ****************************** Warning *******************************

  This product contains cryptographic features and is

  subject to United States and local country laws

  governing, import, export, transfer, and use.

  Delivery of Cisco cryptographic products does not

  imply third-party authority to import, export,

  distribute, or use encryption. Importers, exporters,

  distributors and users are responsible for compliance

  with U.S. and local country laws. By using this

  product you agree to comply with applicable laws and

  regulations. If you are unable to comply with U.S.

  and local laws, return the enclosed items immediately.

  A summary of U.S. laws governing Cisco cryptographic

  products may be found at:

  http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

  If you require further assistance please contact us by

  sending email to export@cisco.com.

  ******************************* Warning *******************************

Copyright (c) 1996-2009 by Cisco Systems, Inc.

                Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

                Cisco Systems, Inc.

                170 West Tasman Drive

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Insufficient flash space available for this request:

  Size info: request:32 free:0  delta:32

open or write(ffsdev/2/write/32) failed

Could not initialize system files in flash.

Al querer ver lo que tiene la flash me aparece lo siguiente:

ciscoasa# show flash:

--#--  --length--  -----date/time------  path

  429  0           Sep 26 2012 03:34:36  crypto_archive

  416  0           Sep 26 2012 03:34:28  log

0 bytes total (0 bytes free)

Y al reiniciar el ASA aparece lo siguiente:

Launching BootLoader...

Default configuration file contains 1 entry.

Boot mode is 1. Default entry is 1.

Searching / for images to boot.

No images in /

Error 15: File not found

unable to boot an image

Default configuration file contains 1 entry.

Searching / for images to boot.

No images in /

Error 15: File not found

unable to boot an image

Failsafe booting engaged.

Default configuration file contains 1 entry.

Searching / for images to boot.

No images in /

Error 15: File not found

unable to boot an image

Hello Hugo,

If you get the following while performing the disk0 check

ciscoasa# fsck flash: 
Unsupported file system type! 

%Error checking flash: (No such file or directory) 
ciscoasa# 

Then we will need to proceed to format the flash and upload a new image.

Any other question..Sure.. Just remember to rate all of my answers.

Julio

Julio Carvajal
Senior Network Security and Core Specialist
CCIE #42930, 2xCCNP, JNCIP-SEC

I don't have the issues with the flash. Is with the disk

infact You need to format disk0:  and copy a new image

regards

Harish.

Harish,

I formatted the fdisk, but now when I am restarting the ASA showme ROMMON and it doesn't start the IOS automaticaly.

What can I do?

Hello Hugo,

Did you manage to copy the IOS to disk0: before reloading the ASA . from rommon using boot command are you able to boot the ASA ?

from rommon, perform dir or dir disk0: to see whether you have image on the disk.. if its not there.. follow the beloe link  to upoad the IOS to ASA

http://www.cisco.com/en/US/docs/security/asa/asa82/configuration/guide/admin_trouble.html

please let me know if you need further help

Harish

Harish,

The issue was solved. Thanks for yous support.

Hugo

how solved it?? i have a same problem!!!

This discussion thread is 6 years old. Please start a new one describing your problem in detail.

disk:0 =flash

You should format the flash Hugo,

Sorry to tell you that

Julio Carvajal
Senior Network Security and Core Specialist
CCIE #42930, 2xCCNP, JNCIP-SEC

I understand, can you tell me what commands I must use? I know that is format disk(o) Is that correct?

Thanks

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